About the role:

Eleanor Health is currently building a high-performing product team, with the goal of using technology to provide the optimal digital experience for our community members, clinicians, and payor partners while delivering best-in-class clinical outcomes for our members. We are looking for an energetic and organized Product Associate to join the team to support the product development process and prioritization of new features across multiple products and end users. 

Reporting to the Head of Product, the Product Associate at Eleanor Health will be responsible for developing close relationships with internal and external stakeholders and using insights from these relationships to support the product vision. This role is an excellent opportunity for someone with a deep passion for healthcare looking to develop their product management skills in the digital health space.

Primary responsibilities:

  • Collaborate closely with stakeholders across engineering, design, clinical quality, and operations to prioritize work to be done
  • Conduct user research and usability testing in collaboration with design to thoroughly understand stakeholder needs and priorities
  • Contribute to product roadmap development by drawing upon a deep understanding of stakeholder needs, current workflow gaps, and opportunities for improvement
  • Collaborate with engineering to write user stories, support their implementation, and test the resulting features
  • Participate in weekly sprint planning, backlog grooming, and other Agile ceremonies
  • Continuously monitor Eleanor products to ensure they are delivering successful results for users
  • Serve as the primary point of contact for technology vendors to ensure they continue to meet the organization’s needs
  • Lead end-user training for feature launches and post-launch support for new features
  • Plan and execute special projects as needed to drive the product agenda and overall company success


  • BS or BA
  • At least 2 years of experience in a product, business analysis, consulting, or financial services role
  • A passion for our mission to redefine care for behavioral health and addiction treatment
  • Comfortable working in a fast-paced, high-growth environment, subject to ambiguity
  • Self-driven with high customer empathy and a strong focus on execution
  • Demonstrated project management skills, working with teams of diverse stakeholders
  • Excellent written and verbal communication skills with the ability to communicate insights clearly to a range of audiences
  • Analytical thinker with a proven track record of finding scrappy solutions to complex problems
  • Willingness to jump into high-priority projects that may fall outside of the job description
  • Excellent organizational skills and ability to manage multiple projects in various stages of development
  • Technical and analytical aptitude and confidence in learning new systems
  • Mastery of basic analytical tools (e.g.Excel, SQL) and presentation tools such as PowerPoint
  • Prior experience in healthcare is preferred, but not required
  • Ability to travel (up to 25%) as needed and for quarterly team meetings

Notable benefits:

  • 100% remote friendly (except for quarterly on-site)
  • Competitive compensation package with generous employer-contributed medical and dental insurance
  • Flexible environment with an open vacation policy
  • Yearly incentive cash bonus

About Eleanor Health

Eleanor Health is the first outpatient addiction and mental health provider delivering convenient and comprehensive care through a value-based payment structure. Committed to health and wellbeing without judgment, Eleanor Health is focused on delivering whole-person, comprehensive care to transform the quality, delivery, and accessibility of care for people affected by addiction.

To date, Eleanor Health operates multiple clinics and a fully virtual model statewide across Louisiana, Massachusetts, New Jersey, North Carolina, Ohio, and Washington, delivering care through population and value-based partnerships with Medicare, Medicaid, and employers.

If you are passionate about providing high quality, evidence based care for individuals with substance use disorder through an innovative practice and about building a great business that makes a difference, Eleanor Health is an ideal opportunity for you. We seek highly skilled, motivated and compassionate individuals who take responsibility and adapt quickly to change to join our deeply committed and collaborative team.

Job Type: Full-time

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