At Elastic, we have a simple goal: to pursue the world's data problems with products that delight and inspire. We help people around the world do extraordinary things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Often, what you can do with our products is only limited by what you can dream up. We believe that diversity drives our vibe. We unite employees across 30+ countries into one unified team, while the broader community spans across over 100 countries.

We’re always on the search for amazing people. The Business System Team consists of people who have real passion for what they do and are masters at their craft. We reflect the larger company philosophy, to solve data problems, but focus internally on the systems we build and the internal partners we support. Agile in our processes, we strive to push the boundaries of our best-of-breed platforms to build an elite systems operation. Our team thinks smart, strategic and scalable, and will push you to do the same. In this role, you will drive both the continued expansion of our application portfolio and growth of your team.

What You Will Be Doing:
  • Tending to the everyday requests and questions from Elasticians, focused on FinancialForce PSA with some additional Salesforce Platform responsibilities.
  • Administrative tasks, including but not limited to assigning user profiles, reviewing access, creating fields, workflows, etc
  • Participating in our agile development process with our team of Salesforce developers to design, test, and implement new features on FinancialForce
  • Interviewing business users (Sales, Training, Finance) to understand their processes and identifying where we can add features/workflows to make their jobs easier
What You Bring Along:
  • 2+ years of FinancialForce administrator experience supporting Professional Services Automation and RevRec Modules.
  • 2+ Years Salesforce administration on Service Cloud, Sales Cloud and/or Community Cloud platforms
  • Think in terms of simplicity and scalability. No need to create hundreds of profiles per micro use-case.
  • Have a knack for listening and interpreting user requirements and then turning them into action
  • Experience with Agile development practices and a sprint delivery model
Bonus Points:
  • Salesforce.com certification(s)
  • Experience with SOQL/SQL - familiarity and comfort with querying data
  • Any developer experience on the Salesforce platform or other web application platforms
  • Being awesome
Additional Information:
  • Competitive pay based on the work you do here and not your previous salary
  • Equity
  • Global minimum of 16 weeks parental leave (moms & dads)
  • Generous vacation time and one week of volunteer time off
  • An environment in which you can balance great work with a great life
  • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do
  • Distributed-first company with Elasticians in over 30 countries, spread across 18 time zones, and speaking over 30 languages!
#LI-BW1

Target Locations: Philadelphia, PA; Charlotte, NC; Washington, DC; Houston, TX; Chicago, IL.

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

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