What we are building

We believe the future is in empowering businesses to make better decisions with their untapped data. Our engineers investigate fascinating problems and come up with clever solutions to help businesses unlock this hidden potential. We’re crafting ground-breaking software products in the spaces of Artificial Intelligence, Machine Learning and Natural Language Processing - domains where frontend experiences are completely fresh and unknown. Sound interesting? Read on.

What you’ll be doing

As a player-coach, you'll be on the front lines in a dynamic role, and you will serve as the interface between our clients and our internal teams (Product, Engineering, Sales & Account Management), throughout a client's lifecycle for our large and complex projects.  We work alongside our Account Executives through the entire process and are the technical project managers responsible for ensuring delivery of a solution that has strategic value for our clients.  You can expect to:

  • Lead NYC-based Technical Project Management/Software Implementation teams (experience of doing this previously is vital)
  • Manage cross-functional teams to successfully deliver any type of project on time, within budget, and within the client’s expectations, for large and complex deployments
  • Be the accountable or responsible stakeholder for activities that include:
    • Project planning and design
    • Delivery execution
    • On-site client meetings
    • Designing technical solutions
    • Machine training
    • Creation of client-facing materials
    • Informing the product feedback loop
  • Problem-solve with the Engineering and Product teams
  • Act as a technical liaison between internal teams (Product, Engineering, Sales & Account Management) and clients - explain technical matters in simple terms to audiences ranging from business analysts to legal experts to C-level executives
  • Provide strategic input for how we can optimize delivery through process improvements or technical solutions
  • Collect, synthesize and align information from many stakeholders (internal and external) of varying backgrounds, points of view, levels of technical knowledge, motivations, and thought processes
  • Deliver many different types of projects (length, type, and location)

This role reports to the Head of Deployment Strategy

Skills and Experience

  • Experience managing a team
  • Experience delivering end-to-end B2B software solutions including deployment of on-premise and cloud solutions for large enterprise clients
  • Able to improvise, think creatively and find simple solutions to solve complex problems
  • Experience with project management principles and tools (Kanban, Scrum, Retrospectives, JIRA etc.)
  • Client-facing communication skills
  • Excellent written and spoken communication skills, including presentations
  • Ability to travel (travel between our London office and client premises may be required)
  • Degree in engineering, computer science, or relevant experience

You are

  • Resilient - you are cool under pressure and comfortable adapting to new circumstances in a dynamic and demanding work environment
  • An executor and a decision maker - you will rarely have all the answers or data points in a live deployment, but it is your job to bring in the right stakeholders, communicate effectively, and then make a decision that will impact the project
  • Meticulous - you stay on top of the details, record-keeping and timelines
  • Client-focused - you enjoy talking to clients, understanding their requirements, and delivering a great solution for them
  • A team player - you know that without communication, products and processes break down
  • Someone who insists on the highest standards

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Eigen Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.