eero is looking for a Growth Product Designer for the Services team. Your mandate: design network security and parental controls services on top of eero’s hardware. Design is core to our identity. Every part of our experience — the product’s physical form, its packaging, our apps, and even the company’s name — reflects this. The role requires working across various mediums — iOS, Android, web and email — and across consumer and enterprise channels.
Who are you? eero is looking for a Growth Product Designer with:
Experience designing mobile applications — ideally subscription products — showing high user growth.
Ability to work autonomously in a “progress over perfection” environment with continuous iteration while working within technical constraints, and business requirements.
Strong ability to present work, explain your rationale, and incorporate feedback.
Experience working with quantitative and qualitative research including usability testing, analytics, user interviews, and A/B testing.
Experience working with a design organization, regularly incorporating feedback, applying and contributing to a design system.
Solid understanding of user-centered design methodologies, design thinking processes, and usability principles.
Excellent written and verbal communication skills coupled with organization skills.
Experience in a software development workflow and tooling including Sketch, Abstract, InVision, and JIRA.
What you’ll do:
As a Product Designer on the Services team, your responsibilities will include:
Defining, designing, reviewing and testing interfaces, components, systems, and frameworks for eero customers.
Using design thinking techniques including user research, agile design iteration, prototyping, and usability testing.
Engaging with customers to understand their needs and design experiences that guide them through onboarding, education, and understanding eero Services.
Collaborating with cross-disciplinary teams from product, engineering, customer experience, and marketing.
Regularly using, improving, and contributing to the eero Design System, and collaborating with eero Design to ensure consistency.
Presenting designs to stakeholders at various stages throughout the design process.
5+ years of experience as a self-managed contributor, or member of a Product Design team, working on desktop and mobile products.
A body of work that showcases confident, diverse, and thoughtful typography, layout, visual design, and interaction design.
Experience and passion for Security and Parental Controls.
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.