Human Resources / People Operations Manager, Tanzania

Position Overview

Educate!, a high-growth and award-winning non-profit social enterprise, is seeking a Human Resources / People Operations Manager based in Tanzania to support our newest country expansion and brand new team. This role will report to the Managing Director for Tanzania and collaborate closely with the Head of People Operations, members of the Tanzanian Leadership Team and People Team, as well as the Head of People Programs and Engagement to cultivate a highly engaged and culturally aligned operation in Tanzania.

This is an exciting and enriching opportunity for an experienced HRBP who easily adapts to changing environments, is a strong coach to guide leadership team members in addressing employee personnel challenges, can bring clarity and confidence to teams in moments of change, and enjoys working on a diverse portfolio of projects. Your expertise will be pivotal in propelling Educate!’s work as our team grows to meet our impact targets while maintaining our commitment to the growth and development of our team members as individuals. 

About Educate! 

Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more people to the global workforce each year than the rest of the world combined. 

At Educate!, we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. 

Educate! prepares youth in Africa to learn, earn, and thrive in today’s economy by: 

1. Introducing an employment-focused school subject into secondary; and, 
2. Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women.

To date, more than 250,000 youth have been meaningfully impacted across Uganda, Rwanda, and Kenya, and along the way, Educate! has become the largest youth employment and skills provider in East Africa.

Educate! is a team of over 250 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling, and growth-oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their organizations and 6 current or former team members were Acumen Fund East Africa fellows. 

We have been backed by top foundations such as Imaginable Futures, Big Bang Philanthropy,  #startsmall, Generation Unlimited, CIFF, and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted by the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. By 2025, we aim to scale our annual reach by 4x and measurably impact over 400,000 new youth. 

Performance Objectives

Culture Building

• Devise a strategy for culture building that translates E!'s strong culture for the Tanzanian team, in partnership with Managing Director and People Programs & Engagement
• Build strong culture-building initiatives that prioritize the experience of field team members as well as in-office team members.
• Create a welcoming onboarding experience for new team members that introduces them to our amazing Educate! culture (we’re proud of it!) and ensures they feel a strong sense of belonging and can settle in well with their new team. 

Systems Implementation

• Set up the Tanzania staff on our HRIS (we use BambooHR) and ensure employee data is accurate, well-maintained, and regularly up to date. 
• Conduct regular employee data audits to ensure good data hygiene. 
• Work collaboratively with the Head of People Operations to set up all employees on our culture, development, and engagement platform (we use Culture Amp).
• Work collaboratively with the Head of People Programs and Engagement and Head of People Operations to support the implementation of org-wide people development and performance initiatives in Tanzania.
• Set up the processes, aligned with Tanzanian regulations and employment laws to conduct probationary reviews and staff exit interviews.

Admin / Benefits & Compliance 

• Execute and maintain employee contracts, including ensuring that contracts meet Tanzanian legal and regulatory standards. 
• Collaborate with the Finance Manager to ensure employee information is accurate when issuing payroll.
• Ensure all Tanzanian employees are enrolled in worker's compensation and other legally required programs.
• Identify benefits providers such as medical care and ensure all staff can access benefits with their questions answered clearly and in a timely manner.
• Support the Admin Manager in securing employee information required to apply for work authorization for staff requiring it.
• Risk Management: conduct a thorough analysis of HR risks, identifying and mitigating potential issues promptly to safeguard organizational interests.

Field Team Recruitment

• Develop and implement a field team recruitment process, in partnership with the Managing Director and Director of Program Implementation.
• Construct and maintain a field team database as these roles are often filled on a short-term basis. 

Qualifications

• Excellent interpersonal and communication skills and the ability to work effectively in a multicultural environment.
• 5 years experience working in an administrative function, with 3 of those being in an HR role.
• Extremely organized and able to thrive in a fast-paced, ever-changing environment, juggling multiple competing priorities and responsibilities.
• Adaptive and able to quickly switch or entirely change activities to meet team needs
• Very high attention to detail.
• Exceptional judgment in maintaining confidentiality of employee and candidate information
• Ability to pick up new software and tools with ease.
• Must be curious and seek to learn and improve while also simultaneously proactive and solutions-oriented.
• Aligned with our Five Cultural Tenets (see What is Educate! About? below) and learn more by looking at Educate!’s culture deck here.

Location Details

• Dar es Salaam, Tanzania

Terms

• Salary will be based on market factors and commensurate with experience.
• Benefits will align with the country of hire and typically include medical and travel insurance, flexibility on work hours and hybrid work, paid leave plus one week of office closure in December between the Christmas and New Year holidays, and more.

What Is Educate! About? 

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey.

1. We put Youth First, Impact-Obsessed - We never forget that Educate! exists to impact youth. We are purpose-driven. We obsess over impact daily and if it doesn’t lead to impact, we want nothing to do with it. We prioritize interacting with and listening to youth. We design and manage the organization to ensure every dollar creates transformative experiences that youth value. 
2. We Exceed Expectations - We take pride in going above and beyond to achieve the best results. When we know what needs to be done, we do it. We don’t wait to be asked and we don’t stop at what is asked of us. We look for solutions as much as we identify problems.
3. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded. We know there is always another way and we are excited to learn about it. We continuously look for resources of all kinds from multiple disciplines. We try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
4. We are One Team, Many Views - We say what we think while treating each other well. We believe that all people have the same inherent value and that diverse ideas and open dialogue fuel excellence. We constantly strive to create an environment where everyone can and does express themselves freely. We support and respect each other as people and colleagues. We act as one team: We prioritize the organization's mission and goals over team or individual goals.
5. We have the Startup Mindset - We will always keep innovating to grow our impact. We aspire to be game-changing. We never think “we have arrived” or “we’re done.” We question the status quo in our industry. We move fast and embrace change to move towards our long-term vision. We’re not afraid of failure. We interrogate anything that slows us down. 

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do. 

Educate is committed to providing an inclusive and welcoming environment for all who interact in our community.  In creating this environment, we encourage people from a variety of cultures, backgrounds, and life experiences to join our diverse team. 

Child Safeguarding: Educate! is committed to child-safe/youth-safe recruitment, selection, and screening. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory Certificate of Good Conduct as a condition of employment. We reserve the right to decline to offer employment to an individual or terminate an employment contract with an employee that may pose a risk to children and youth.