Educate!, a fast-growing nonprofit social enterprise, is looking for a pro-active, flexible, and detail-oriented team player to join our team. This dynamic, entry-level role offers a range of experience and learning opportunities with our African education organization. As an Operations Assistant, you will be an indispensable player in Educate!’s day to day activities, executing key administrative, operations and communications functions, while offering crucial support to our broader External Relations team. The role will report to Educate!’s U.S Head of Finance and Operations and provide crucial team support to our passionate teams in New York, Colorado, Uganda, Rwanda, and Kenya.
You will thrive and enjoy this role if you are a detail-oriented individual with strong writing skills, who is driven to learn on your own, and happy to pitch in and support the team with a variety of projects both big and small. You are a reliable and trustworthy problem solver who works quickly, loves tackling new challenges, and thinks critically to develop creative and efficient solutions to challenges. This position is great for someone who wants to learn the ins and outs of a first-class, high-growth organization like Educate!, and ideal for an individual excited about building a meaningful career in the nonprofit and social impact sector.
Educate! prepares youth in Africa with the skills to succeed in today’s economy. We tackle youth unemployment by partnering with schools and governments to reform what schools teach and how they teach it, so that students in Africa have the skills to attain further education, overcome gender inequities, start businesses, get jobs and drive development in their communities. Our model is delivered through practically-trained teachers and youth mentors. Educate!’s goal is to make this practical, skills-based model part of national education systems.
In 2019, we’re partnering with the government to pilot in 60+ schools in Kenya, working in 275+ secondary schools in Rwanda, and 800+ schools in Uganda (25% of the country) reaching over 46,000 students intensively and 470,000 more broadly. Two rigorous external evaluations, including a randomized controlled trial, found that towards the end of secondary school, participants of our program earn nearly DOUBLE the income of their peers. A follow-up RCT found that four years later, our graduates demonstrate large and durable shifts in skills, coupled with significant improvements in education and gender equity-related outcomes. Our graduates change their lives and their communities, such as Daniel who leveraged both his medical education and the transferable and business skills gained through Educate! to open a rural health clinic in his community employing two people and conducting about 350 checkups per month.
Educate! Also supports governments with integrating skills-based curriculum nationally. This includes partnering with Uganda’s government to integrate curriculum and a student business club structure into Uganda's entrepreneurship course nationally as well as serving as a technical advisor to both Rwanda and Kenya on national education reforms.
Educate! is a non-profit social enterprise with 200 staff and 300 volunteer youth mentors. We have been backed by top foundations such as MasterCard, Big Bang Philanthropy, Mulago, Echoing Green, Ashoka and Global Innovation Fund. Educate! won a 2018 Klaus J. Jacobs Prize (and was featured in a video), a 2015 WISE Award, and was highlighted by Bill Gates, in the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, Forbes 30 under 30, and The Brookings Institution as one of 14 case studies in their global scaling education learning initiative. Educate! was also selected by the UN’s Generation Unlimited as 1 of 20 innovative youth solutions.
Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year.
Execute essential operations and administrative functions (40%)
As Educate! scales, we need someone to run the essential behind the scenes operations and administrative processes and tasks that fuel our growth. Through this function you’ll get exposure to operations, finance, and project management for a high-growth, industry-leading international organization. You will:
- Perform procurement and purchasing for the organization’s US and Global teams, including preparing expense reports, managing U.S travel arrangements, and disbursing service payments.
- Support leadership team with travel arrangements, meeting coordination, and provide other ad hoc support as needed.
- Manage inbound inquiries to the organization and respond or direct them as appropriate.
- Support the U.S. Head of Finance and Operations in working with financial management and audit firms to maintain necessary flow of information, reports, and documents.
- Input, manage and update data and processes related to HR and hiring with U.S. Head of Finance and Ops oversight.
- Produce and maintain process manuals and conduct task-based research.
Execute core development processes and support fundraising team to enable Educate! to achieve funding goals (20%)
Educate! has experienced big growth year over year and our solid fundraising track record fuels this growth. We have a talented, high-performing fundraising team that punches above its weight. You’ll provide critical support to this team by researching prospects, acknowledging donors, and maintaining our donor and partner database in Salesforce. You will:
- Manage donation and donor acknowledgement processes, including processing Educate!’s mail and monitoring online donation platforms.
- Discover new funding opportunities through prospect research, including preparing the Executive Director for prospect and donor meetings.
- Support grants management team in tracking proposals submitted and funding decisions, and ensuring that all necessary documents are stored appropriately and follow-up is completed.
- Refine, research, and support systems for maintaining donor and prospect information through Salesforce database.
- Execute Educate!’s conference preparation process and help team leadership prepare for conferences and speaking engagements, including conducting extensive research, drafting presentations, preparing infographics and charts, and submitting biographies, summaries, and other required materials to moderators.
Support communications projects, focusing on developing and sharing content for external communications to build Educate!’s brand and communicate our impact (20%)
Educate! is working to be the globally recognized leader in skills-based secondary education in Africa. We need someone to support our communications team by creating content for internal and external communications, helping to produce print and digital materials, and maintaining our digital presence.You will:
- Help manage and post to Educate!’s blog and social media accounts, and support with updating our website.
- Support in drafting external communications materials, including writing compelling impact stories and blogs.
- Support the creation and distribution of Educate!’s bi-monthly e-newsletter and bi-annual print mailings, and manage Educate!’s mailing lists for e-newsletter and print mailings.
- Draft and copy edit content for both internal and external communications, including talking points, presentations, research summaries, emails, and more.
General team management and overall team support (20%)
As a fast-growing organization you can expect a variety of tasks to be passed your way. We need someone who can skillfully and cheerfully field a variety of projects from simple to complex, give shape to nebulous requests, and find satisfaction in acting in a support role. You will, for example:
- Support our virtual team meetings by scheduling internal calls, managing call agendas, taking notes, and sending out follow ups and action items. Manage our team’s calendar, including holidays, team member birthdays, standing meetings, and more.
- Promote our culture by using your positive energy to help come up with and drive fun ways to build team culture across our remote, international team.
- Support with managing office space and associated logistics.
- G-Suite management.
This is an entry-level role well-suited for recent college graduates, those with a year of work experience, or those who have more experience but are looking to make a career change.
The ideal candidate will be:
- Ambitious and over-achieving, with strong communication and writing skills, as well as research and editing skills.
- Incredibly organized and detail-oriented with the ability to execute tasks with efficiency and accuracy.
- Positive attitude and energy. Must be able to work collaboratively across teams and departments.
- Eagerness to learn and grow, ability to see how low-level projects contribute to the organization’s larger mission, and an interest in learning about behind-the-scenes operations and administrative functions for an international organization.
- A “get-it-done” attitude, grit in the face of adversity, and a team-player willing to support staff on both small and large projects.
- Exceptional trustworthiness, reliability, and good judgement to handle sensitive information and high priority tasks.
- Experience managing projects. No formal “project management” experience is necessary, but you should be comfortable planning and keeping on target a project with many moving pieces and involved stakeholders. Relevant experience could include planning an event, conducting research and writing a report, leading a group in accomplishing a shared goal, or anything else that took superb organization and time management skills, and perseverance to get things done.
- Comfort with learning new technology and software. Experience with Salesforce or other CRM a plus.
- Minimum of BA or equivalent degree.
- Proficient in Microsoft Suite (Word, Excel, Powerpoint), and Google Suite (Drive, Calendar, etc.)
- Fits our Five Cultural Tenets—see What is Educate! About?
- This is an entry-level, full-time position based in Denver, Colorado.
- Educate!’s Colorado office is located at the Posner Center for International Development in North Denver. Our office policy includes limited flexibility for remote work each week.
- Salary is commensurate with experience.
- Benefits include a generous health insurance policy, 403(b) retirement savings account, and a generous leave policy, including an office-wide holiday the entire week before New Year’s Day.
- Preferred start is February 2020, with flexibility for the right candidate.
The application deadline will be rolling until the role is filled.
Why You Will Brag About Working At Educate!
- We’ve got the impact.
- Educate! is designed for scale. Since we first launched in 2009, we have grown to reach over 1,000 schools across three countries of operation, intensively impacting 100,000 youth across Uganda, Rwanda, and Kenya. We carefully measure our outcomes, and — here’s the best part — we are maintaining quality at scale.
- We believe in local and female leadership — 97% of our staff is African and 12/16 of Educate!’s top positions are held by women.
- Educate!’s model is incorporated into the national curriculum and exams in Uganda and Rwanda, impacting many thousands more students than we can reach directly.
- Educate is a well-oiled learning machine. We built our model by methodically testing hundreds of assumptions and we are constantly experimenting, evaluating, learning, and improving.
- We’re honored that luminaries and leaders like Oliver Wonekha, the Ugandan Ambassador to the US, and Ann Veneman, a former Secretary of Agriculture and head of UNICEF, believe in us enough to have joined our advisory board.
What Is Educate! About?
We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey.
- We Put Youth First - The youth we serve come first. Always. In everything. That means we wake up thinking of ways we can serve youth even better and get the highest impact out of every dollar that we spend. It means Educate! doesn’t own a single vehicle, because we’d rather take the bus if it means one more student can participate. It means making every decision like the future depends on it — because if we get our way, it does.
- We Are Always Learning - When you work at Educate!, educating yourself is part of your job too. We encourage every employee to find the best book on management; share the latest article on graphic design; bring in your favorite college mentor; or meet the researcher pushing the edge of the field. We are always thirsty for knowledge and love to share.
- We Only Solve a Problem Once - We are allergic to band-aids so we love the person who brings the new system to solve the problem for good, even problems we haven’t recognized yet.
- We Are Flexible - We thrive on change — we’re driving it. We are growing every day, so we have to adapt quickly to meet new challenges, and our team keeps up.
- We Exceed Expectations - We assume we can achieve the impossible because we already have, year after year. We want our staff to create your own challenges, ask the toughest questions, and dream scary big!
Every person at Educate! — from interns to the Executive Director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.
Educate is committed to proactively providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team.