Educate! is seeking a passionate communications professional to help us tackle this key question: what internal communication strategies and tactics will support this fast-growing organization to directly impact millions of youth each year? We want you to apply if you have strong writing skills, and can collaborate across countries and teams to discover, curate and share strategic communications that increase organizational alignment, employee engagement, and brand ambassadorship. This is a great role for someone who has 4+ years of experience in communications and is seeking the opportunity to play a critical role in shaping internal communication strategy and executing new and existing initiatives at an impact-driven nonprofit social enterprise.
You’ll use your dynamic writing skills to toggle between playful/engaging writing and strategic change management communications. You’ll use your experience in project management to execute a tactic from start to finish while collaborating both vertically and laterally across countries and teams. You’ll bring in your big-picture, creative thinking to pitch new ideas and test new strategies. And, perhaps most importantly, you’ll tap into your mature emotional intelligence to serve as a natural connector within the organization, to operate above the fray, and to sense tensions within the organization that need to be addressed.
As the Internal Communications Senior Associate, you will be a member of the External Relations team, report to the Communications Manager and will be preferably based in Kampala, Uganda (although we are accepting applicants in Rwanda and Kenya).
Educate! prepares youth in Africa with the skills to succeed in today’s economy.
We tackle youth unemployment by reforming what schools teach and how they teach it, so that students in Africa have the skills to start businesses, get jobs and drive development in their communities. Our model is delivered through practically-trained teachers and youth mentors. Educate!’s goal is to make this practical, skills-based model part of national education systems.
In 2018, we’re working in 175 secondary schools in Rwanda, 60 pilot schools in Kenya, and over 700 schools in Uganda reaching over 42,000 students intensively and 530,000 more broadly. Our model was proven to have massive impact in a randomized controlled trial. Graduates earned DOUBLE the income of a control group and had a 64% increase in business creation. Our graduates change their lives and their communities, such as Lillian Aero who employs over 100 AIDS-affected women.
In 2012, Educate! partnered with Uganda’s government to integrate curriculum and a student business club structure into Uganda's entrepreneurship course nationally, and in 2015, we served as a technical advisor to Rwanda on its secondary education reform.
Educate!’s team includes nearly 200 staff and almost 300 volunteer youth mentors. We have been backed by top foundations such as MasterCard, Big Bang Philanthropy, Mulago, Echoing Green, Ashoka and Global Innovation Fund. Educate! won the 2015 WISE Awards, and was featured by Bill Gates, an Al Jazeera documentary, Forbes 30 under 30, Clinton Global Initiative and The Brookings Institution as one of 14 case studies in their global scaling education learning initiative.
Educate!'s vision for 2024 is to measurably impact 1 million students across Africa each year.
Execute and strengthen Educate!’s internal communications strategy (30%)
- Be the driver of Educate!’s internal communication strategy to ensure tactics are executed from start to finish
- Take the lead in a) monitoring strategy strengths and weaknesses and b) piloting new solutions to address communication gaps
- Overall, increase organizational alignment, employee engagement, and brand ambassadorship.
Position our team as an internal “communications agency” (30%)
- Take on internal Educate! “clients” by supporting mission-critical communication projects for various Educate! teams.
- Market our communication services internally to increase awareness of our expertise and how it can help drive mission-critical projects
- Manage the intake and execution of projects across teams. Examples include (but are not limited to):
- Developing country specific marketing materials
- Speech writing
- Culture building initiatives
- Delivering trainings on communication best practices
Collaborate with Educate! leaders to develop and execute change management communication strategies (20%)
- Work with leadership to design and execute internal communication strategies around specific org-wide changes (policy, strategy, organizational structure, and otherwise)
- Manage activities and timelines while maintaining consistent communication with key project stakeholders
- Level up feedback (via surveys, focus groups, 1:1s, etc.) and drive down leadership communications (via Lunch & Learns, All Hands Calls, emails, etc) to cultivate a transparent culture that values flat feedback
- Occasional travel to engage with field staff (could be communicating out or taking in feedback)
Be a pinch-hitter for your Communications Team to fill priority capacity gaps (10%)
- Taken on various communications tasks to such as (not an exhaustive list):
- Communication training for E! Staff
- Interviewing students and drafting stories of the impact our program has on youth we serve
- Internal communication trainings
- Writing: You are experienced in writing compelling content for multiple targeted audiences (considering tone, messaging, style) across several mediums (emails, newsletters, print materials) and have a knack for presenting complex information in a clear and coherent way. You should have the exceptional ability to quickly develop nuanced messaging around sensitive staff issues
- Collaboration: One of your strengths is working across organizational teams, both vertically and laterally, with potentially conflicting priorities while synthesizing feedback to produce quality work. You should be experienced in supporting leaders on strategy and rolling out campaigns in diverse cultural contexts
- Project Management: You should be detail oriented and thrive while managing projects with multiple stakeholders and moving pieces
- Emotional Intelligence: You possess strong emotional intelligence and the ability to build trusted relationships with staff of all backgrounds
- Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here
- Preferred duty station is in our office in Kampala, Uganda (alongside our 136 staff and 320 youth mentors). We would consider duty station elsewhere in East Africa with regular travel to Kampala
- Compensation will be competitive for the social enterprise sector and commensurate with experience
- Benefits include health insurance and a generous vacation policy
Why You Will Brag About Working At Educate!
- We’ve got the impact.
- Educate! is designed for scale. We quadrupled operations in 2014, going from 54 to more than 200 schools served. We carefully measure our outcomes, and — here’s the best part — we are maintaining quality at four times the size.
- We believe in local leadership — 97% of our on the ground staff is African.
- Our model has gone nationwide in Uganda — Educate!’s model is now incorporated into the national curriculum and exams, impacting thousands more students than we can reach directly.
- Educate is a well-oiled learning machine. We built our model by methodically testing hundreds of assumptions and we are constantly experimenting, evaluating, and improving.
- We’re honored that luminaries and leaders like Oliver Wonekha, the Ugandan Ambassador to the US, and Ann Veneman, a former Secretary of Agriculture and head of Unicef, believe in us enough to have joined our advisory board.
Intrigued? Please visit our careers page to apply. You will be asked to upload a resume, and your response to the following questions below.
Applications will be accepted on a rolling basis until the position is filled, with a priority deadline of February 22nd.
What Is Educate! About?
We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey.
- We Put Youth First - The youth we serve come first. Always. In everything. That means we wake up thinking of ways we can serve youth even better and get the highest impact out of every dollar that we spend. It means Educate! doesn’t own a single vehicle, because we’d rather take the bus if it means one more student can participate. It means making every decision like the future depends on it — because if we get our way, it does.
- We Are Always Learning - When you work at Educate!, educating yourself is part of your job too. We encourage every employee to find the best book on management; share the latest article on graphic design; bring in your favorite college mentor; or meet the researcher pushing the edge of the field. We are always thirsty for knowledge and love to share.
- We Only Solve a Problem Once - We are allergic to band-aids so we love the person who brings the new system to solve the problem for good, even problems we haven’t recognized yet.
- We Are Flexible - We thrive on change — we’re driving it. We are growing every day, so we have to adapt quickly to meet new challenges, and our team keeps up.
- We Exceed Expectations - We assume we can achieve the impossible because we already have, year after year. We want our staff to create your own challenges, ask the toughest questions, and dream scary big!
Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.
Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team.