Lead, Product Management

Purpose of Position

We are seeking an innovative and detail-oriented Lead, Product Manager with strong project management skills to lead product development efforts. The ideal candidate will be adept at managing budgets, coordinating external vendors and contractors, conducting A/B testing and analyzing user behavior to make data-driven UI/UX recommendations. This position requires cross-functional collaboration with teams from tech, business, and marketing, and will play a crucial role in ensuring the success of our product initiatives.

Key Responsibilities & Outcomes

Responsibilities:

• Lead the product lifecycle from ideation through execution, balancing strategic vision with day-to-day project management.
• Utilize project management tools like Monday.com to track timelines, deliverables, and progress across internal teams and external contractors.
• Creatively manage small budgets to maximize output while ensuring high-quality product delivery.
• Identify, onboard, and oversee external vendors and contractors, ensuring deliverables are met on time and within scope.
• Analyze user behavior, conduct A/B tests, and make insightful recommendations for improving UI/UX to ensure user-centric design.
• Collaborate closely with development (fundraising), marketing, and business teams, ensuring alignment with organizational goals and seamless execution.
• Implement product features that enhance accessibility, including mobile optimization, and ADA compliance.
• Design and execute A/B tests, leverage user feedback, and use data analysis to guide product decisions and drive continuous improvements.
• Ensure product decisions align with the company’s branding and marketing strategy, ensuring consistent messaging and user engagement.
• Report on product development progress, contractor performance, and key milestones to senior leadership and cross-functional teams.
• Other relevant duties as assigned that contribute to the overall strategic direction and effectiveness of the organization.

Outcomes:

• Delivery of engaging, user-friendly product features that significantly improve stakeholder interactions with digital platforms, driving increased user engagement.
• Successful management of contractors, ensuring timely delivery of high-quality web development projects that enhance usability.
• Increased accessibility of reports through ADA compliance and mobile optimization, resulting in higher engagement.
• Continuous product improvements driven by A/B testing and user feedback, leading to measurable increases in engagement metrics.
• Strong collaboration between teams and contractors, ensuring seamless project management and alignment with strategic organizational goals.

Travel - up to 10%

National travel will occur related to organizational needs and for professional learning, as needed. The amount of travel will be monitored to ensure it is appropriate for both the organization and the Lead, Product Management.

Qualifications

Required:

• Passion for EdReports’ mission and vision, our core values, and our commitment to Diversity, Belonging, Inclusion, and Equity;
• 4+ years of experience in product management, with a strong focus on user-centered design and hybrid project management.
• Proven ability to manage multiple projects simultaneously, with a keen understanding of resource allocation and timeline management.
• Strong understanding of user experience principles, with the ability to make actionable recommendations based on analytics and user feedback.
• Experience with tools like Google Analytics or similar to track product performance and inform decision-making.
• Strong soft skills, with the ability to effectively communicate, collaborate, and influence across various teams and departments.
• Ability to navigate across technology, business, and user experience disciplines, making informed decisions that consider all aspects of the product.
• Hands-on experience designing A/B tests and utilizing user feedback to guide product iterations.
• Experience working with external contractors or vendors, from negotiation to project delivery.
• Ability to thrive in a fast-paced, ever-changing environment, adapting quickly to new challenges and opportunities.
• Understanding of digital accessibility standards such as ADA compliance and experience in improving product accessibility.
• Bachelor's degree.

Preferred:

• Familiarity with working in environments where resources are limited but expectations are high.
• Experience working within Agile or Scrum frameworks.
• Experience working closely with marketing teams or familiarity with branding principles.
• Experience working in the education or nonprofit sector, particularly with educational technology or instructional materials.
• Bachelor’s degree in product management, technology, education, or a related field.

Application Requirements

When applying for the Lead, Product Management role, please submit a work sample that showcases your experience in managing complex projects and collaborating across teams. Specifically, we’d like to see a project management or tracking board (e.g., from a tool like Monday.com or similar) that demonstrates the following:

1. Project Tracking and Execution: Show how you organized project timelines, tracked deliverables, and managed dependencies. We’re interested in how you set priorities and ensured progress aligned with project goals.
2. Capacity Planning and Resource Management: Provide insight into how you tracked team capacity, identified skill gaps, and managed resources to balance core and project-based work effectively.
3. Cross-functional Collaboration: Highlight any collaborative efforts, such as communication with other teams or stakeholders, that demonstrate how you worked to align objectives across different groups.

This work sample should offer insight into your organizational skills, project management capabilities, and approach to resource allocation—key qualifications for this position. Applications without a work sample will not be considered.

Salary

The salary for this position is $92,880 - $102,880 annually. At EdReports, in determining a final salary for a position, we consider the role and the experience and skill needed while striving to maintain equity in our compensation bands. For this and other reasons, our salary offers are non-negotiable.

Benefits

We know the importance of living a fulfilling, healthy life–both professionally and personally. That’s why some of the benefits we offer include:

• 160 hours of PTO that is prorated to the employee’s start date, 
• unlimited sick time, 
• 3 personal days,
• EdReports pays for 90% of health care for both the employee and their immediate family;
• 401k that new hires become eligible for after six months of employment (includes safe harbor, employer match, etc.), and
• 21 days of paid holidays and office closure days in 2024.

Physical Requirements

Work is normally performed in a remote office environment including, but not limited to standing and sitting for long periods of time; and fine-finger and hand manipulation to operate a computer and keyboard. Employee is required to have close visual acuity to perform an activity such as preparing and analyzing electronic information, transcribing, viewing a computer terminal, and extensive reading. This person will travel by car, air, or other transportation (as indicated in the Travel section) and should be able to physically withstand the demands of such travel. Employee may be required to walk for long distances at retreat venues or other relevant sites.

Core Competencies

• COMMITMENT TO DIVERSITY, BELONGING, INCLUSION, AND EQUITY
  Actively welcome diverse perspectives, center equity in decision-making, foster authentic and inclusive relationships that promote a sense of belonging, confront biases to build understanding, and continuously build knowledge of systemic inequities to inform behaviors that lead to an inclusive organizational culture.
• ACCOUNTABILITY
  Proficiently organize projects aligned with overarching objectives while proactively addressing challenges; ensure timely and high-quality fulfillment of responsibilities.
• COMMUNICATION
  Effectively engage stakeholders, actively listen to others, convey information for desired results, and adapt style to foster relationships and trust.
• CONTINUOUS IMPROVEMENT
  Consistently reflect, seek feedback, and apply new insights; identify and implement solutions that enhance individual, team, and overall performance.
• CORE EXPERTISE
  Possess skills, knowledge, and abilities to perform essential duties; keeps knowledge current; utilize multiple points of view to achieve goals and is a subject matter resource for others.
• ORGANIZATIONAL STEWARDSHIP
  Cultivate external relationships, uphold policies, leverage historical insights, actively participate in organizational improvement, and adapt to align with the needs of the organization.