WHAT WE'RE BUILDING

Eden is the leading platform for office management – where teams can collaborate to have all the services they need to thrive at work. Our mission is to create a better place to work, for everyone.

Eden offers comprehensive services to enable our clients to make their office work like magic. Our platform provides services ranging from office cleaning and facilities maintenance to supply and snack stocking to IT support. Each Eden client has a dedicated account manager to ensure an insanely great experience. Eden is venture-backed from some of the best institutional and angel investors in Silicon Valley, including Y Combinator, SV Angel, Redpoint Ventures, Bessemer Venture Partners, Canvas Ventures, Index Ventures, Comcast Ventures, ENIAC, Maven Ventures, Slow Ventures, S28 Capital, Fifth Wall Ventures and many more.

We were founded in 2015 and currently serve 20 major cities including San Francisco Bay Area, LA, Austin, Chicago, Denver, Dallas, Houston, Washington, DC, Philadelphia, Boston, and NYC.

WHAT YOU'LL DO

  • Partner with account managers to oversee a core group of customer accounts
  • Build relationships with your customers and industry partners to make them feel loved and appreciated
  • Think creatively to solve issues that come up over the course of a project
  • Confirm customer and administrative requirements, timelines, and scope to plan a course of action for each request
  • Oversee a project to completion while keeping solid lines of communication open with your customer and team
  • Identify and connect with service partners who can deliver on-schedule solutions that excite customers

WHAT YOU'LL NEED

  • B.A. or B.S. strongly preferred
  • 0-1 years of customer-facing work experience
  • Demonstrate extremely high emotional intelligence and empathy
  • Passion for solving problems
  • Extremely proactive, responsive, and upbeat with strong organizational skills and process orientation
  • Ability to thrive, adapt, and grow in a fast-paced team environment
  • Startup hustle and energy

PERKS

  • Ground floor opportunity with the team; shape the strategic direction of a fast-growing Y Combinator startup
  • Fun office environment, including quarterly company sponsored team outings
  • Full benefits (medical, dental, vision)
  • 401(k) contribution opportunity
  • Generous stock options
  • Free lunch and snacks
  • Unlimited PTO
  • Cool swag
  • Great location near Bryant Park

Job Type: Full-time

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