Office Manager & Translator

Position: Office Manager & Translator (5 days in the office) - Hong Kong based but also covering offices in China.

In this role you will provide a focal point for our front-of-house and office operations, ensuring a world-class office experience for our people and guests. You will deliver outstanding assistance to Ebury employees and visitors daily in our Hong Kong office, will support remotely the Shenzhen office and another office opening in the future, as well will support marketing events and translate English/Chinese/Cantonese documents 

Responsibilities 

• Deliver a first-class workplace experience for our employees, both office- and home-based workers, and for guests of our offices 
• Managing the primary inbound communication channels and correspondence including phone calls, mailboxes and physical packages 
• Assist in the planned and ad hoc maintenance and upkeep of the premises and equipment including the required safety checks, liaising with contractors as required
• Assist in the effective running of facilities contract services including; building maintenance, purchasing, post room, security, cleaning, waste management, stationery, plants, coffee machine, pest control, environmental and building consultancy services 
• General office management duties including meeting room management and conference call facilitation, administration tasks like invoices, supplies and stock, management of office supplies, business card administration, company merchandise, monthly office social events, summer/Xmas parties, and engagement activities, courier bookings etc 
• Support ad hoc HR task 
• Moves and project coordination 
• Manage the landlord relationship 
• Support with Marketing events and engagement activities
• Assist in the duty of care, health and safety programs with comprehensive policies and practices for the office- and home-based workers 
• Assist with all relevant Health & Safety staff training as necessary 
• Marketing events support/coordination with the sales/marketing team local and global 
• Translate English/Chinese/Cantonese documents 
• Travel to other offices when required 
• Assist with ad-hoc travel booking requirements for ExCo members and other employees where required
• Support travel team with APAC escalations/issues needing regional support 

Skills, experience & knowledge 

• Demonstrable experience in office administration and/or receptionist in a corporate environment including meeting services, events and purchasing 
• Experience translating professional documents 
• Good organizing and support with logistics for events 
• Facilities health and safety experience. IOSH certification is not required but is desired
• Hospitality experience is a plus 
• Excellent interpersonal skills with proven ability to work collaboratively. Able to find pragmatic solutions and adapt to changing situations 
• Business fluency in written and spoken English, Mandarin, and Cantonese - with the ability to translate various documents when needed 
• Excellent organisational and time management skills 
• Friendly individual able to take initiative 
• Good at multitasking with the ability to remain calm and focused under pressure, but good at time management setting priorities
• Able to work in a fast-paced environment and meet deadlines when needed
• Full Working rights in Hong Kong without the need for sponsorship for Visa transfer. 

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