EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world. 

Since the beginning of our journey, we have had one mission: to provide global access for everyone. We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial! That's precisely why we created a payment technology that builds bridges between people and businesses every day in 29 rising markets across the globe. 

We call ourselves ebankers, we are global thinkers, we value diversity, we foster creativity and we work hard to connect businesses and people worldwide through payments. Let's make history together?


We are searching for a Key Account Manager with a lot of will to help our international merchants; offering them the best experience while working with EBANX. It is important to have experience with large customers portfolios providing one to many solutions and also be flexible, to have an entrepreneurial spirit, to be engaged, autonomous and able to learn fast.
 
 
Besides to try conquering the world,  your responsibilities will be:
 
  • Monitor, measure and propose strategies to continually improve merchant performance, payment method optimization, market penetration and brand advancement.
  • Identify and sell new products and market expansion opportunities within each merchant relationship.
  • Maximize volume and revenue in accounts by cross and up-selling;
  • Develop and maintain an excellent relationship with the client leading them to an amazing experience;
  • Respond to client’s demands and correctly address to the other areas;
  • Diligently report on sales pipeline progression within Salesforce.com;
  • Close collaboration and partnership with a diverse cross functional team (e.g. product, marketing, customer success, risk, legal and finance) to maximize merchant satisfaction and reference ability;
  • Provide feedback to leadership on ways to optimize the sales cycle, enhance sales channels and improve corporate brand awareness;
  • Maintain a strong understanding of our competitive landscape and business strategy;
  • At all times you will be a positive representative of the company and its brand and will conduct all sales activities with the highest degree of professionalism;
 

What is essential for the job?

  • Extensive experience managing global enterprise accounts and business development at a senior level;
  • Deep understanding of the merchant payment ecosystem and its needs;
  • Strong analytical skills with great attention to detail;
  • Ability to work independently in a fast-paced, entrepreneurial environment;
  • Tenacious, resilient, and solution-oriented with a positive attitude;
  • Exceptional communication, presentation, and persuasion skills;
  • Excellent planning, organization, prioritization, and time management abilities;
  • Fluent English (a language proficiency test will be conducted);
  • Proven experience interacting with merchants;

 

EBANX offers:

  • Spanish, English, and Portuguese classes;
  • Meal Allowance;
  • Transportation voucher (if needed);
  • WAVES - Program of goals and results (variable compensation);
  • EBANX Play - Wellness (Gympass, e-Sports, SESC );
  • EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career;
  • EBANX Skills: budget for workshops and courses;
  • EBANX Flexible: Birthday Day Off;
  • Semi-flexible hours (8 hours a day - Monday to Friday);
  • EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women;
  • EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers;
  • Life Insurance: Life Insurance 100% paid by EBANX;
  • Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more!

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
When autocomplete results are available use up and down arrows to review
Select a School
Select a Degree
Select a Discipline
+ Add another education

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in EBANX’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Please select
Please select
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Please select

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please select

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.