EBANX is a global fintech founded in 2012 with a mission to connect global and regional companies to consumers in Latin America. With its own technology and infrastructure, combined with in-depth knowledge of the Latin American market, EBANX allows these companies to connect to hundreds of payment methods in different countries in the region. And it goes further, creating results for businesses and simple shopping experiences for consumers.

From the beginning of our journey, we have an important mission: to give access. And this is not just about our products and services, but it goes through everything we are and do. We believe that it is only possible to innovate with diversity, so we cherish differences in gender, race, nationality, disability, sexual orientation, religion and age. Plurality is what makes our Big Dream possible.

We are called ebankers and we are changing the way people buy, connect, and live globally. Let's make history together?

We are looking for a Sr. Account Manager with extensive experience in helping china based merchants and Chinese large enterprises to grow the business in LATAM. It is important to have experience of managing a portfolio of large to midsize merchants and to deliver a year on year growth by providing tailor made services to each account and industry knowledge to facilitate the business expansion of our merchants, to quickly adapt into EBANX family, you need to have a strong entrepreneurial spirit, business acumen, autonomous and fast learner, can take initiative and push it forward to get it done. Knowledge of the payments industry is a differential but not a must;

Besides conquering the worldyour activities will be:

  • Manage a merchant portfolio and deliver a year on year growth on cross and up selling opportunities, Meet or exceed quarterly revenue targets;
  • Monitor, measure, and propose growth strategies to improve merchant’s business and be able to negotiate with merchants on commercial terms; 
  • Being customer centric, develop and maintain an excellent relationship with merchants and leading them to an amazing experience by creatively solving problems for merchants;
  • Work closely with the other teams at EBANX to improve overall customer satisfaction;
  • Frequent performance review with merchants to identity where can be improved;
  • Use Salesforce as your main tool to manage pipeline and opportunities

What's mandatory:

  • Mandarin as a native language;
  • Fluent English (interview process will be conducted in English);
  • Strong analytical skills and attention to detail mindset, can draw conclusions, make plans with data;
  • Good knowledge or 5+ years experience in e-commerce, OTA, Gaming or other verticals;
  • Experience as an account manager or business development of 7+ years;
  • Bachelor’s degree in Business Management, Economics or related, MBA is preferred;
  • Overseas living and study experience is preferred;
  • Good communication and relationship skills;
  • Self-manageable profile;

What else would we like to see?

  • Big Dream;
  • Results Driven;
  • Team player mindset

EBANX offers:

  • A challenging environment, with opportunities to growth;
  • Spanish, English and Portuguese classes;
  • WAVES - Program of goals and results (variable compensation);
  • Semi flexible hours (8 hours a day - Monday to Friday);
  • Hello ebanker: psychology, finance and legal orientation.

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.

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