Senior Manager, Issues & Crisis

Golin is in search of an issues management and crisis communications mid-level senior manager to provide strategic issues and crisis counsel and direction to clients across corporate accounts including, healthcare, finance, and technology.

At Golin, you’ll collaborate with cutting-edge thinkers and use industry leading technologies as part of a team that’s changing the way issues management and crisis response is done. Our team is rethinking the practice of issues management and crisis response in an era when fake news proliferates and the need to consider cultural diversity is exceedingly important.

If you’re a detailed strategic thinker who continuously reads the news and digs into understand the important societal, political, and social issues of the world we live in and you know how to work in the fast-paced world of PR agencies, we would like to hear from you.

What You Have:

  • 5+ years’ experience in an agency or in-house communications position, a mix of experience preferred, corporate experience highly preferred.
  • Proven ability to write simply, clearly, and cohesively. Experience leading the development of communications strategy and content on behalf of a client or company confronted with a reputation-threatening crisis, including playbook development and crisis communications planning.
  • Experience serving as issues counsel in a client or corporate communications setting.
  • Comfort and confidence in working calmly in high-pressure, high-leverage situations and sensitive subject matters.
  • Ability to direct/lead in a fast-paced, demanding environment.
  • Ability to spot trends, monitor for emerging or active issues and “see around the corner” to predict what might happen next.
  • Curiosity about what constitutes and drives news, social media engagement and broader public interest.
  • Sensitivity to issues that affect clients’ reputations and brands.
  • Experience mentoring and growing younger professionals.
  • Familiarity with a broad suite of social media tools, including Twitter, TikTok, Instagram, YouTube, Facebook, and others.
  • Understanding and grasp of current events and national conversation around emerging socio-political and geopolitical issues.

Who You Are:

  • I’m a go-to producer. I know how to make things happen and how to best present information in written form. I have a clear understanding of client priorities.
  • I’m a news junkie and look to multiple outlets to inform.
  • I’m a creative thinker. I can look at challenges from different angles to get to the best solutions.
  • I’m a storyteller who can influence not only the client but our internal team.
  • I bring a diverse perspective, borne of my lived experiences, to the table with me.
  • I’m a utility player – I can write clearly and effortlessly it but I’m also a businessperson who understands my client and what we need to do to deliver a strategy.
  • I maintain an awareness of the current news cycle and how it impacts brands. I am experienced with working in the moment with shifting priorities and deadlines. I’m okay with grey and can help to create order out of chaos.
  • My experience is grounded in traditional PR. While I understand an integrated approach and can stretch myself, most of my experience has been in executing communications strategies that help shape and influence public opinion.


Why Work for Us?  

 

We are 1,600 bright and eager individuals collaborating in more than 40 cities around the globe. Some in offices, some working remotely. Regardless of our geographies, our passion for collaboration is the #1 reason clients and colleagues enjoy working with us.  

 

Collaboration isn’t new for us…it started 60 years ago when our founder insisted that personal egos be set aside for the greater good of the agency. He knew great work starts with inspired teamwork. And inspired teamwork is how we get clients and colleagues to join us and stay for decades, and how we launch brands, build careers, win awards like PR Week’s Global Agency of the Year – three years in a row - all while creating everlasting friendships.  

 

Together, we will make the best work of our lives and create change that matters. If this mission sounds like something you could wake up to every morning, then read on.  

 

About Golin 

 

We are a global public relations agency poised and staffing for the needs of today. Through our 60+ year history we have redefined the role of PR with best-in-class work that has earned worldwide attention and awards. Representing some of the biggest Fortune One brands, we offer a suite of services from content creation and production, diversity equity & inclusion strategy, influencer marketing, corporate strategy, and public affairs to name a few. To learn more about Golin visit: golin.com.

 

Salary Range: $70,000 - $130,000 

 

Golin has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: a candidate’s skills, qualifications, and experience; actual ranges for current or former employees in the role; and market considerations.

 

Any request to schedule an interview and any legitimate offer of employment will only come from an authorized representative of Golin. We will never require an applicant to provide sensitive personally identifiable information in order to conduct an interview.

 

Golin is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

#LI-CP1 

#LI-HYBRID

 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)
When autocomplete results are available use up and down arrows to review
+ Add another education
+ Add another employment


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Circa - IPG DXTRA’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.