Vice President, Client Experience

We are seeking a Vice President to join our Corporate Practice in our Chicago office to support a broad range of client and new business needs.

In this role, you will be working on programs involving reputation management, executive thought leadership, internal communications, crisis communications, and integrated media strategies to protect and drive corporate reputation and value proposition narratives a variety of clients and prospects across many industries.

We're looking for a candidate who is an excellent people leader, client counselor and will roll up their sleeves and stay close to the work.

Responsibilities include:

Serve as trusted advisor, counselor and business partner to key client contacts
Maximize business potential and advance great work through masterful orchestration of high-performing integrated teams
Drive development of tactical plans, translating strategies into tactics; ensure team deliverables align with strategies
Lead the client service function for program planning, problem solving and strategic counsel
Mentor, coach and support team members ensuring constant development of their skills
Effectively manage staff utilization to meet profitability targets
Anticipate and proactively offer solutions to senior team leadership for executional issues specific to assigned programs
Build and own productive relationships with multiple client stakeholders, interagency teams, client’s business partner organizations and a diverse array of agency colleagues
Represent agency points of view clearly in writing, formal presentations and informal client meetings and workshops
Maintain financial responsibility for accounts
Mentor, coach and support team members ensuring constant development of their skills
Effectively manage team utilization and maintain financial responsibility for accounts

Skills required:

9+ years of experience in Corporate Communications, Corporate PR, and/or agency experience strongly preferred
Must have a strong background in corporate communications
Must have an in-depth knowledge of reputation management and a working knowledge of traditional and non-traditional media
Self-starter, resourceful and bring a passion for driving great results while building strong, productive relationships with clients and your team
Collaborative spirit, results driven with the ability to manage multiple priorities and work against deadlines
Excellent writing and presentation skills, experience developing and delivering client presentations
Experience leading (and winning) new business efforts, including casting appropriate teams, driving deck and presentation development and seamlessly integrating strategy, creative and execution into a compelling proposal
A history of success in providing sound creative and strategic counsel to clients and building credibility with senior-level client contacts
Demonstrate the ability to think strategically, creatively and holistically about client programs

Weber Shandwick is proud to The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
MyDays – Flexible holiday schedules
Short-Term Disability
Paid Employee Family Leave
Family Building Benefit

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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