Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that's where you come in!

Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we have also entered into literacy with Duolingo ABC and English proficiency testing with the Duolingo English Test.

We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!

We are looking for an exceptional teammate who has experience in the Workday ecosystem, with an understanding of the release update process, workflow mechanics, report writing, security maintenance, and more, to be able to optimize how we use Workday at Duolingo.

Help the People Operations team and all Duos by owning our Workday administration and ensuring a world class experience to internal customers and all employees. You will be instrumental in continuously pushing us to improve our overall efficiency and effectiveness by making use of all that Workday has to offer, helping to design, implement, and maintain scalable processes and programs as Duolingo continues to expand globally.

You Will...

  • Be the internal subject matter expert on Workday system capabilities, including process flows, approvals, reporting, integrations, etc, and maintain Workday in support of Duolingo data management and reporting needs
  • Provide system-wide customer support to Duos where needed; solve specific problems and proactively address systemic issues
  • Facilitate the execution of system changes (updates, new configurations) and lead testing when these updates are made
  • Update existing and develop new process workflows where needed to support the business; maintain documentation of processes and workflows
  • Develop training materials and documentation needed to introduce any changes to the general Duo population
  • Ensure accuracy and integrity of organizational data within the system for the entire employee life cycle, to meet organizational and auditing standards
  • Lead system access and security to keep in line with company policies
  • Identify when systems integrations fail and lead the efforts to resolve

Requirements: 

  • Minimum of a baccalaureate degree
  • 2+ years of Workday administration experience, including: implementing system updates, workflow design, custom report building, security maintenance
  • Ability to build relationships and collaborate across Finance, IT, Legal, Operations, Engineering and more
  • High attention to detail, stellar time management and organization skills, and proficiency in organizing processes
  • A genuine teammate with a strong desire to help others, however is needed; demonstrated success in building strong, trusted relationships within diverse groups; the ability to thrive in a fast-paced, hyper-growth organization
  • Sophisticated Excel/Google Sheets skills.

Exceptional Candidates Will Have...

  • 5+ years of Workday Administration experience, covering many of the different Workday modules
  • Prior experience in a high-growth startup environments
  • A logistical approach, balanced with flexibility and understanding of business needs
  • Data-driven mentality, and a master at balancing efficiency and quality; the ability to visualize and systematically capture matrixed organizational concepts
  • Experience bringing organization to teams and streamlining processes within organizations
  • Fluency in Google apps, Greenhouse, and Jira
  • An impressive Duolingo streak!

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

We aim to return to office, and as such are requiring all employees to be fully vaccinated against COVID-19 and have received any booster doses as recommended by the Centers for Disease Control and Prevention.

Take a peek at how we care for our employees' holistic well-being with our benefits here.

 

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