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Remote - US: San Francisco, CA

Real Estate Program Manager - SF Based

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Finance Team creates the financial infrastructure that powers our growth and scales our business. We combine analytical precision with bold thinking to build sustainable value for our company and stakeholders. More than traditional accountants, auditors, and finance managers, we're strategic partners who craft the financial architecture that enables innovation. Working closely with internal teams and external partners, we continuously look for ways to drive business impact while maintaining trust, accuracy, and rigor in everything we do. If you're ready to own your impact on Dropbox’s financial future, join our Finance team. Accounting, Sales Finance, Procurement, Audit, Financial Planning & Analysis, Tax, and Revenue Operations.

Role Description

At Dropbox, we're reimagining what work can be through our Virtual First model, embracing a new era where remote work is the default, yet understanding the vital role of in-person connection. Virtual First enables us to live our mission of creating a more enlightened way of working—one that balances flexibility with intentional in-person interactions.

Dropbox is seeking a Senior Program Manager to lead and innovate across our global real estate portfolio. This full-time position, reporting to the Director of Real Estate & Workplace Services, is ideal for a creative and driven leader who thrives in a dynamic, high-energy environment and is ready to deliver impactful results—while having fun along the way!

The Senior Real Estate Program Manager will lead initiatives to optimize Dropbox’s real estate portfolio and align it with organizational goals. This role requires close collaboration with teammates and stakeholders to maximize portfolio value. Acting as the primary contact for property managers and landlords, the Program Manager will oversee their activities and execute projects that support team objectives.

This position is ideal for a professional with a strong foundation in real estate and financial operations who is eager to elevate the Dropbox portfolio and support business objectives. The ideal candidate combines vision with expertise in leveraging technology, analytics, and strategic communication to improve operations globally. Extensive experience in program management, navigating ambiguity, and driving strategic outcomes is essential. Ability to travel to the San Francisco Studio, located in Mission Bay, at least 3-5 times a month to support the broader REWS team will be required.

Responsibilities

  • Program Management for REWS Team.Coordinate workplace initiatives that enhance employee experience and align with business goals. Manage projects, track metrics, and collaborate with stakeholders to optimize real estate and workplace services.
  • Landlord Partnerships.Foster strong relationships through open communication, problem-solving, and mutual value creation. Collaborate on lease terms, buyouts, property improvements, and resolving issues to ensure tenant satisfaction and property success.
  • Lease Audit. Oversee lease auditor annually to ensure lease compliance by reviewing terms, reconciling expenses, and identifying errors or overcharges. Monitor for billing accuracy and opportunities for renegotiation to optimize costs.
  • Property Manager Management. Oversee property managers by setting clear expectations, monitoring performance, and providing feedback. Ensure tenant satisfaction, adherence to budgets, and alignment with organizational goals.
  • Lease Administration. Oversee lease management tool which tracks key dates, payments, and obligations. Maintain compliance, provide insights for cost-saving opportunities, and ensure efficient portfolio operations.

Requirements

  • 10+ years of experience in real estate program management, property management, or related fields
  • Proven ability to thrive in a fast paced and agile work environment
  • Exceptional problem-solving and strategic thinking abilities
  • Experience with landlord operations and familiar with leases
  • Proven ability to manage and oversee external service providers, ensuring alignment with organizational objectives
  • Strong interpersonal and leadership skills, capable of building relationships across teams and stakeholders
  • Proficiency in tools and platforms related to property and workplace management
  • Ability to travel to the San Francisco Studio, located in Mission Bay, at least 3-5 times a month to support the team with surges and offsites as needed.

Preferred Qualifications

  • Adaptability and Project Leadership. Demonstrates strong organizational skills to manage multiple priorities, complex projects, and evolving business needs within tight timelines.
  • Creative Approach. A continuous learner who applies intellectual curiosity and creativity to problem-solving and program development.
  • Strategic Problem-Solving. Proactively addresses challenges with innovative, practical solutions while aligning initiatives with broader organizational objectives. Thrives in dynamic environments.
  • Data-Driven Decision-Making. Combines a passion for data with strong analytical skills to interpret insights, drive strategy, and optimize real estate and workplace services.
  • Emotional Intelligence and Collaboration. Builds and nurtures relationships across stakeholders, influencing cross-functional teams to achieve shared goals.
  • Technology Proficiency. Skilled in management tools and software, with a keen ability to leverage emerging technologies for operational efficiency.
  • Real Estate Optimization. Develops and implements strategic real estate initiatives to enhance the company’s property portfolio.
  • Property Management Oversight. Oversees property management, ensuring efficiency, compliance, and preserving tenant and landlord relationships.

Applications/Systems Supported in role:

  • Issue Resolution: ServiceNow
  • Real Estate Management:  LeaseCalcs, Oracle, Gable, AutoCAD/Revit
  • Business Management: G-Suite (e-mail, spreadsheets, slides, forms), Slack, Zoom, Asana
  • Dropbox Applications: Dropbox, Paper, Capture, Sign, DocSend, Dash

Compensation

US Zone 1
$143,700—$194,300 USD
US Zone 2
$129,300—$174,900 USD
US Zone 3
$114,900—$155,500 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation.  We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations

Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental, and vision coverage
  • 401(k) plan with a generous company match and immediate vesting
  • Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
  • Income Protection Plans: Life and disability insurance
  • Business Travel Protection: Travel medical and accident insurance
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
  • Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
  • Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work
  • Quarterly Cell phone and internet allowance
  • Mental health and wellness benefits
  • Disability and neurodivergence support benefits

Additional benefit details are available upon request.

 

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

Other open positions

The Dropbox Finance Team creates the financial infrastructure that powers our growth and scales our business. We combine analytical precision with bold thinking to build sustainable value for our company and stakeholders. More than traditional accountants, auditors, and finance managers, we're strategic partners who craft the financial architecture that enables innovation. Working closely with internal teams and external partners, we continuously look for ways to drive business impact while maintaining trust, accuracy, and rigor in everything we do. If you're ready to own your impact on Dropbox’s financial future, join our Finance team. Accounting, Sales Finance, Procurement, Audit, Financial Planning & Analysis, Tax, and Revenue Operations.