DriveWealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices.
Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.
We seek enthusiastic professionals to contribute diverse perspectives and experiences to our Brokerage-as-a-Service platform. Our culture blends the pace and opportunity of a tech start-up with the impact, stability, and significance of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. We value diversity and inclusion, celebrating the unique differences of our employees as we scale and grow together. We’re guided by operating principles grounded in accountability, teamwork, integrity, and solutions built to scale. Join us!
About the Role
As a Principal Site Reliability Engineer based in Lithuania, you will spearhead initiatives to maximize the platform's reliability and performance, particularly during critical trading session hours, in coordination with our New York office. You will be pivotal in leading our efforts to support existing and new operational processes, ensuring continuous coverage of our global financial services.
What You’ll Do
- Maintain and enhance the reliability and performance of SRE solutions, ensuring 24/7 operational coverage with a focus on scalability and high availability
- Oversee and manage high-priority technical issues and incidents, ensuring effective resolution during all hours, including overnight and weekends
- Implement and manage automation tools and processes to reduce manual intervention and ensure continuous operational efficiency
- Adhere to incident and change management processes to minimize disruptions and optimize response times, maintaining robust 24/7 support
- This role demands high engagement with systems during non-traditional hours to support our international operations. It requires a proactive approach to communication and coordination across time zones, including collaboration with global teams such as the New York office, to align on operational practices and standards, ensuring consistent and effective support across all time zones
What You’ll Need
- 5+ years of experience in a senior SRE or similar position, demonstrating deep knowledge and expertise in site reliability engineering or operations
- Expertise in REST APIs and proven ability to manage and optimize complex systems with a strong understanding of API integration
- Proficiency in managing Java applications and a basic understanding of browser developer console for front-end application debugging
- Advanced Python skills and proficiency in scripting for automation and system management, with a track record of developing and implementing automation solutions
- Expertise in SQL and transactional databases, including performance tuning and troubleshooting, combined with strong analytical skills and a demonstrated ability to perform in-depth troubleshooting and root cause analysis of complex technical issues
- Availability for flexible work hours and willingness to cover US markets trading sessions, including L2/L3 on-call coverage
- Advanced knowledge of Change Management Processes and risk management
Preferred but not required
- Expertise in REST APIs and proven ability to manage and optimize complex systems with a strong understanding of API integration
- Analytical and troubleshooting skills with a demonstrated ability to perform in-depth troubleshooting and root cause analysis of complex technical issues
- Advanced knowledge of Change Management Processes and risk management
- In-depth understanding of FIX protocol and Corvil to manage related connectivity incidents, network topology and functionality expertise
Compensation
Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.
Benefits
- Competitive medical, dental, and vision insurance options
- Mental Health and family planning services
- Unlimited paid time off with ten observed holidays
- 16 weeks of paid parental leave for biological and adoptive parents
- Pre-tax commuter benefits
- $2,500 each year to invest in continued education and personal development
- $75 a month in fitness and wellness reimbursement
- Company-provided phone
- Hybrid work experience that allows for flexibility
- For in-office employees, a daily lunch stipend, unlimited snacks, and engaging office space in the Financial District
*The benefits outlined above are for US employees, benefit offerings vary based on location
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
TO ALL AGENCIES: Please, no phone calls or emails to any employee of DriveWealth outside of the Talent organization. DriveWealth’s policy is to only accept resumes from agencies via Greenhouse (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of DriveWealth. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.
