A nonprofit leader in the high-impact fields of community development and microfinance, DreamSpring is dedicated to helping entrepreneurs realize their dreams and fuel increased economic opportunity and mobility through business ownership. Since 1994, DreamSpring has infused more than $142 million in the growth and success of more than 9,000 small businesses across Arizona, Colorado, Nevada, New Mexico, and Texas. Learn more at www.DreamSpring.org.
DreamSpring is a special place to work and grow professionally. As an award-winning nonprofit leader in the globally-recognized, high-impact field of microfinance, we are an engine for economic opportunity through our support of local entrepreneurs across our region. To meet the needs of our communities with excellence, we are looking for a Loan Operations Administrator to process and manage customer loan files and perform customer account maintenance for customers in a designated geographic region.
Loan Operations Administrators
Process approved loans to point of loan closing;
Track loan file discrepancies;
Prepare and ensure the filing of title liens, UCCs, lien extensions and mortgages on a timely basis following loan closing;
Assist with the servicing of current client accounts as needed, including the production of credit letters and the updating of client contact information;
Help to ensure the completeness and accuracy of client files post-loan closing, drafting response to quarterly external audit of loan files; and
Provide support to collection and delinquency management efforts, including the production of delinquency letters.
Must have a passion for DreamSpring’s mission and a strong commitment to DreamSpring’s culture of exceptional customer service, excellence and accountability;
Must be highly accountable, goal-oriented and thrive in a fast paced, problem-solving and upbeat organizational culture;
Analytical, assertive, and persistent with excellent, direct, highly professional communication skills;
A bachelor’s degree is preferred;
English/Spanish fluency is preferred; and
Experience in lending, financial services, or customer service preferred.
DreamSpring offers an excellent total compensation package, including competitive salary and an attractive benefits package.