About Us:
 
Right now, even though STEM skills are increasingly important, over 60% of students in Kindergarten through 8th grade are not proficient in math at their own grade-level. The pandemic has increased the opportunity gap for our most vulnerable students. As a society, we need to bring together our best, most creative minds to tackle this critical problem and ensure all kids are successful in math and school and have the tools they need to reach their potential. This includes developing the most innovative learning technology using advanced data science in a way that inspires students and empowers teachers. Come help us make a difference at DreamBox Learning.
 
We’re passionate about our mission to radically transform the way the world learns. Today, our Intelligent Adaptive Learning platform – with its rigorous math curriculum and game-based environment – is helping 5 million kids and over 150,000 educators improve math achievement and build a love of math at the same time. In the wake of COVID-19, and the broad range of learning experiences: in-person, all virtual and hybrid models, we are uniquely positioned to bring our best-in-class adaptive learning platform to more students and provide Educators and Parents with insights into their student’s learning.
 
We offer a flexible, hybrid work solution once it is safe to go back into the office. We are all 100% remote at this time.

About the Role: 

DreamBox is currently seeking a Site Reliability Engineer in the SRE Team within the Technology Department. Never been an SRE before? No problem; if you’re a developer and have an interest in the inner workings and leverage that platforms can provide, read on!

SREs at DreamBox take direct ownership of the platform, tooling, and automation that enables reliable deployment and reliable execution of all of DreamBox’s backend and frontend services. They’re not simply responsible for the operation of these foundational components, but for the full SDLC, from initial idea to eventual retirement. An ideal candidate for this job hates toil and loves the idea of creating solutions and systems to automate it away.

If the thought of enabling your colleagues to work smarter, not harder, in service to changing the way the world learns excites you, then we need you to help us continue the massive gains we’ve already achieved. Come join us! 

What You'll Be Doing:

  • Working and collaborating with a team of engineers with diverse skill sets.
  • Taking part in the architecture and implementation of our container orchestration platform, CI/CD pipeline, and other internal tools.
  • Automating manual processes through software, enabling other engineering teams to completely own all aspects of the SDLC of their application services.
  • Researching, evaluating, and working with cutting-edge technologies that are defining the future of the cloud. 
  • Collaborating with other engineers in the organization to foster solid engineering principles, and drive improvement. 
  • Helping us shape a DevOps culture, and foster its adoption. 
  • Participating in On-Call rotation. 
  • Ensuring that DreamBox production systems meet or exceed all SLAs.
  • Ensuring that DreamBox production systems can maintain SLA availability measures for the foreseeable future, allowing for planned or even likely change and growth. 
  • Working with other teams to ensure that non-production systems also meet or exceed SLAs. This will entail technical work (like implementing redundancy or improving test automation) as well as non-technical work like training, listening, and coaching.
  • Helping systems owners and multiple levels of management to understand the costs of availability decisions, in terms dollars but also in flexibility, transparency and management overhead.
  • Ensuring work is completed in a timely manner, and in accordance with Dreambox best practices and team working agreements.
  • Meeting and exceeding personal goals, that demonstrably support team key results, as established with direct manager. 

Organizational Alignment
To achieve your goals and those of the SRE team, you’ll want to build a strong partnership with the heads of, and key influencers in many departments, including:

  • Backend Engineering
  • Frontend Engineering
  • QA 
  • Customer Success 

And you’ll need to actively seek out better understanding of those groups’ goals by attending demonstrations and other information sessions they provide, and consuming any documentation they generate. 

About You:

  • 1 year or more experience writing software (preferably with Python and Go) and scripting (Bash) 
  • Familiarity with AWS 
  • Familiarity with containers and container orchestration 
  • Outstanding interpersonal and communication skills  
  • Robust problem-solving skills 
  • Able to clearly articulate definition of and proper handling for PII 

#LI-Remote #LI-DJ1 #BI-Remote

 

At DreamBox, we are hooked on celebrating diversity & providing an inclusive workplace and it shows throughout our product, brand, and teams. We are proud to be an equal opportunity employer. Thanks for considering DreamBox Learning!

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