Overview: Amazing dental office currently looking for a Rockstar Office Manager for our Billerica, MA office. The Office Manager will have a main focus on presenting Treatment Plans alongside other Management duties. The best candidate for this position must have experience in sales! Dental, and Treatment Plans are preferred.
Pay: $55,000-$62,000/yr. based on experience + performance bonus. Must have dental experience.
Schedule: Monday-Friday 9-5; and every other Saturday 9-3
Responsibilities:
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Consultations – Accept hand-off from the Doctor and acknowledge comments and/or concerns communicated by the Doctor and patient to ensure patient says yes to care; review the Patient Verification Form for existing patients; execute patient consults to ensure patients understand Doctor's prescribed treatment plan; conduct consults according to company policies; enter and update patient treatment plans at the direction of the treating Doctor using the company operational system.
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Business Operations – working with Doctors to optimize patient schedule and flow; ensure patients are scheduled according to Doctor's scheduling preferences; partner with the organization's practice support center to appoint patients with a sense of urgency, ensuring access for walk-in and emergency patients; update treatment plan information in company system at the direction of the treating Doctor; collect and post patient payments.
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Patient Advocacy – Educate patients regarding insurance benefits and affordable payment options including third-party lending; partner with the Doctor and patient to facilitate the patient completing the Doctor's prescribed treatment plan; uncover and address patient's barriers for completing treatment; alert the Doctor when patient has clinical questions; follow-up with patients during subsequent visits to schedule open treatment.
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Administrative Support – Assist in maintaining schedule audits; monitor and take action on credit and AR reports; assist with IVF completion and patient checkout.
Company Benefits include: Medical, Dental, Vision, 401k match, Aflac, and more.
