Downtown Music Services is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world’s most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music Services is owned and operated by Downtown Music Holdings.

Downtown Music Services is looking for a Content Operations Associate to join our Operations team. This is a great opportunity to get your feet wet in the music industry and be at the forefront of the music + tech landscape. 

We are looking for someone that is both music and tech focused, that has either worked for or had internships at a company that deals with music copyrights, or has incredible attention for detail to coincide with their strong work ethic. You will have basic knowledge of the YouTube world, moderate MS Excel experience and a love and appreciation for music. Bonus points if you have worked inside a YouTube CMS. This position will be located in our office based in Palms, CA (near Culver City).

What you'll be doing: 

  • Work with our Content Operations and Sales teams to manage daily tasks within the YouTube CMS.
  • Content delivery: downloading files from multiple sources and ingesting into YouTube's CMS via DMS systems
  • Basic troubleshooting: ensure all assets are delivered correctly and deadlines are met for clients
  • Manage basic requests for other asset-based systems such as Tik Tok, Soundcloud, and Facebook/ Instagram
  • Be able to download files, create metadata spreadsheets, and do quality control checks
  • Track priority releases and assist with custom priority requests
  • Data management: metadata updates, asset addition/removals when needed
  • Quality assurance: ensuring we filter out tracks that are not allowed like public domain, video game soundtracks, classical, ambient
  • Fulfill client requests: releasing claims, altering match policies, solving ownership conflicts
  • Various excel projects and other data projects as needed

You are / have:

  • Must love music and understand artist mentality
  • Strong attention to detail, particularly with metadata, reporting, and content creation
  • Extremely organized and have the ability to juggle various projects
  • Able to thrive in a accountable, time sensitive, and high-pressure environment
  • A basic working knowledge of all genres of music
  • Self-motivated and able to work independently while being a key member of a small, close-knit team
  • Able to set priorities and efficiently meet deadlines
  • Excellent Communication Skills (verbal & written( with the ability to convey information effectively
  • Excellent MS Office Skills — Proficient in Excel
  • Proficiency in FTP – familiar with workflows involving retrieving and uploading files preferred 
  • Spanish fluency preferred, but not required
  • YouTube CMS experience preferred, but not required
  • Publishing experience preferred, but not required
  • Able to learn quickly, adapt to new technologies

Why you want to work here: 

  • Ample opportunities to work collaboratively across our various departments
  • The​​ opportunity​ ​to​ ​work​ ​in​ ​a​ ​collaborative environment​ ​full​ ​of​​ innovative and passionate ​people
  • An open, welcoming, and inclusive culture 
  • Rich benefit program (Medical, Dental Vision), Life Insurance, 401k (with match)
  • Generous paid time off and holiday schedule

Ensuring a diverse and inclusive workplace where we learn from each other is core to Downtown's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.

Apply for this Job

* Required

When autocomplete results are available use up and down arrows to review
+ Add Another Education

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Downtown Music are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.