Downtown Music Services is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world’s most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music Services is owned and operated by Downtown Music Holdings.

Downtown Music Services is searching for an Account Manager to help service and add value to our Regional Mexican artists, labels, and managers.  Successful candidates will possess excellent communication skills, fluency in Spanish, exemplary attention to detail and thrive with varied tasks from frequent high-profile artist releases. You must have a deep familiarity with the Regional Mexican genre music. This position will be based in either Los Angeles, CA or in Mexico. 

What you'll be doing: 

  • Manage relationships on a daily and ongoing basis with key clients based on client preference (WhatsApp, text, calls, emails, etc.)
  • Build and execute campaign plans, communicating opportunities, and assisting with issues and questions and optimizing the promotional pitches
  • Enrich artist releases with the evangelizing of successful release planning, marketing tools, seeking out opportunities and being fully aware of the clients’ plans
  • Liaise with A&R teammates for proactive on boarding of new clients
  • Work with Digital Operations and other teams to execute release plans
  • Share the progress and results with clients while coordinating follow-up promotions
  • Proactive engagement with top artists to build relationships, add value to the artist campaigns and strengthen retention
  • Assist with the coordination and relationships with select digital partner companies as it relates to general account management, marketing and highlighting priority releases, including securing required assets and meeting all necessary deadlines as they arise
  • Possess a firm understanding of iTunes Style Guidelines and striving to ensure all key account submissions adhere to its requirements
  • Collaborate with manager, project teams and members of the product team to improve existing processes, introduce new features, as well as lead department projects and initiatives as needed
  • Consistently prove an outstanding ability to set and meet deadlines independently while exhibiting a high-level of initiative in both researching and implementing promotional opportunities while retaining and increasing DMS’s key accounts.
  • Interest in new marketing trends, opportunities and strategizing ways to benefit clients and DMS business
  • Assist with strategic projects and priorities that serve to increase visibility for DMS artists (whether individual or catalog-wide), maintain or earn a competitive advantage in the industry, and/or attract high profile clients to the Downtown family of brands
  • Follow proper security guidelines to ensure safety procedures are followed according to company policies

You are / have: 

  • Proficient in Mac / Microsoft Office programs, with some HTML/XML experience
  • Excellent communication skills, both in a B2B and B2C environment
  • Strong attention to details, highly organized and extremely motivated
  • Ability to self-manage and multi-task with to balancing and prioritizing workload in a fast-paced, high volume environment
  • Proactive and positive approach with ability to independently initiate tasks and follow through to completion
  • Entrepreneurial spirit with a passion for building relationships
  • Outstanding analytical skills
  • Positive attitude with excellent time management skills

Why you want to work here: 

  • Ample opportunities to work collaboratively with a fantastic team
  • Rich benefit program (Medical, Dental, Vision)
  • 401k with matching
  • Generous paid time off with additional Volunteer Hours
  • Career growth opportunities 

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