Revenue Operations Analyst

Who we are

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

What you’ll do

Under the Sales Organization, the Revenue Operations Analyst will work efficiently and cross collaboratively to spearhead and ensure every new seller has the tools they need to be able to generate revenue within their first 3 months of employment at DoubleVerify. They will create and provide a continuous learning loop for each DoubleVerify salesperson so they are provided with valuable information that will enable them to increase their revenue potential and/or decrease their time to revenue generation. In this role, the Sales Operations Associate will ensure all processes rolled out across the DV organization which require a seller’s cooperation are built to either make the revenue generation process more efficient or maximize the revenue potential.

Marketo Lead Generation Program for Sales

  • Work with Sales Operations to review, assign, and scrub the leads and contacts in Salesforce for quality
  • Develop documentation and assist with the training of the sales organization on our lead generation management process
  • Gather and organize feedback from the marketing and sales teams that will be used to further develop our lead generation program
  • Analyze data around our lead generation program to search for insights which can be turned into learnings and actions for its continued development with a focus on driving the most revenue per lead.

Salesforce.com Redesign for Sales

  • Gather and organize feedback from the global sales team that will be used in our development of new Salesforce.com processes, reports and dashboards with the aim of (1) reducing a seller’s time spent in SFDC on admin related tasks (2) improving the ease at which a seller can update SFDC with relevant, valuable information and (3) ensuring each seller has a clear understanding of their own performance against their goal at any moment in time
  • Serve as the lead from the Sales Organization for user testing of new SFDC rollouts
  • Assist with the investigation, evaluation and assessment of business tools related to sales forecasting, pipeline management and business intelligence reporting
  • Document and supervise the creation of new internal documentation which will aid in speeding up the ramp time for a new seller
  • Work with Learning & Development to maintain an organizational structure for all training and onboarding collateral so it’s easily accessible and up to date
  • Gather feedback from new sales hires about our onboarding programs to document and help analyze areas for improvement
  • Execute against an analytical framework for measuring the efficiency of each new seller to identify and report against success attributes which can be developed into additional programs

Sales Training & Development

  • Serve as the training coordinator for all new sales training programs: organizing training sessions, ensuring training materials are ready and appropriate for the audience, and serving as the first point of contact for any sales questions
  • Record and analyze requests from sales managers around the development of additional training materials and training programs
  • Serve as sales representative to provide valuable input for internal sales organization on product documentation and product training materials 
  • Process Improvements - Assist the VP of Revenue Operations to setup, document and project manage new processes or process improvements that require development work from other departments, including Sales Operations, Product, Marketing, Client Services, etc.
  • Record and analyze requests from sales managers and sellers around process improvement ideas and challenges. Takes the lead in initial conversations with sellers to understand the asks and to see whether needs can be met through current process or if a development request should be put in

Who you are

  • 1-3 years of sales operations, product/project management or sales planning experience with a background in the advertising / media industry preferred
  • Understanding of SaaS sales processes and experience working with sales and contracting stakeholders
  • Significant experience working in Salesforce CRM required
  • Work Ethic - willingness to go the extra mile to get things done no matter what
  • Adaptability - we are moving at 1,000 miles per hour so things will change fast, be ready!
  • Communication - you’re an expert communicator, easily explaining processes with clarity through both spoken and written communication. You are naturally able to sell people on taking on new processes and adopting new ideas and people consider you to be influential.
  • Positivity -  you have a can-do attitude and bring enthusiasm to everything you do; people are naturally drawn to you and love working with you
  • Attention to Detail - you appreciate things being done correctly and nothing gets past you. You check things over thoroughly before signing off
  • Strong experience in consolidating feedback across functional teams and documenting detailed requirements ready to hand off to technical resources
  • Experienced in leading training sessions, with preferred experience in providing technical or process-focused trainings
  • Strong working knowledge of Microsoft PowerPoint, Excel, and Word and the Google Application Suite

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at DoubleVerify are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.