Double Good creates joy through our product based fundraising platform. Our solution helps organizations raise funds fast. We deliver made-to-order delicious popcorn direct to supporters through an ecommerce platform. We’re 230 employees strong and growing. 

The Business Systems Analyst will be working  directly with inside and outside stakeholders, translating business needs into high-quality product requirements, documenting business processes and firming up product requirements aligned to company needs. Double Good’s business model is a B2B2C via an ecommerce platform. Our popcorn is produced JIT (just-in-time) to ensure maximum freshness for our customers and has a quick turnaround for our customer’s supporters.

Double Good will be selecting and migrating to a new cloud based ERP platform over the next two making analysis and documentation of our business processes critical.

The expectation for this role is to perform analysis to track the performance of the current system solutions product, to build business buy-in for releases and to evaluate new release outcomes. 

Additionally, this role assists to test technical solutions for  business problems by defining, analyzing, and documenting test requirements to support the system integration between commercial software packages and custom automation solutions for our production and shipping facilities; conducting various levels of user acceptance  test requirements at the project and product level, helping to implement technology solutions in a cost-effective way and communicating clearly with all stakeholders, facilitators and partners while maintaining quality standards.

This role is based out of our Elmhurst facility with local travel to other locations

About the role:

  • Document business processes by functional unit (manufacturing operations, supply chain, shipping, customer operations, HRIS)  for Double Good Supply and identify gaps in the process.
  • Define the knowledge gaps in the business and how knowledge management/mentoring can be improved across the business.
  • Define business requirements for application needs of the manufacturing operations, supply chain, shipping, customer operations functions
  • Train end-users to help them understand the changes. Help the users to work with the new solution through training videos and manuals in  training sessions.
  • Identifying, analyzing and documenting complex defects, questionable functions, errors and inconsistencies in software program functions, including but not limited to, outputs, online screens, content and security.

Experience & Skills we value:

  • Bachelors degree in Business, Supply Chain, MIS, IT, Information Sciences or other related field preferred
  • Demonstrated success in defining user requirements and improving business processes ideally in conjunction with ERP systems for manufacturing operations, supply chain, shipping, and/or customer operations
  • Experience with Waterfall, and ideally, Agile methodologies 
  • Mapping business and technical requirements into test suites, test cases and test scripts. Manage user acceptance testing process.
  • Prepare technical documentation and conduct video training modules to be used by end users and others.
  • Excellent analytical, debugging, problem-solving and root-cause analysis skills.

Nice to have and/or you’ll learn: 

  • Experience with a cloud based ERP like Oracle Netsuite, MS D365, Plex, Shipstation, Acumatica, Rippling, MVP CMMS ideally with one or more of the following modules: order-to-cash, design-to-deploy, procure-to-pay, HRIS and financials
  • Experience integrating ERP modules via APIs and iPaaS (for example Dellboomi) to ecommerce and/or external data sources (shipping data)
  • Certified Business Analysis Professional - CBAP 
  • Testing complex web based software and mobile applications in a cross platform and browser environment. Experience testing web services and APIs

About DoubleGood:

At Double Good, we believe in the power of joy and connection. Our small batch popcorn sold through a user-friendly app allows organizations to focus on what they love. Our values -  people matter, deliver excellence, own it, and enjoy the ride - guide the journey.

As featured on the Today Show, Double Good is not just about the product - we have a strong social mission. We partner with purposeful organizations to benefit students and youth athletes. We’ve helped organizations raise over $200M and 50% of sales goes directly to our customers.

As the #1 product-based virtual fundraising app, we are experiencing rapid growth. Join us in making a positive impact on communities nationwide.

Double Good offers our employees:

  • Competitive pay
  • Autonomous work environment
  • 401k with 4% Match
  • Health Insurance, Dental & Vision offered with competitive company contribution
  • Healthiest You (teladoc service) covered 100% by Double Good 
  • Company sponsored disability and life insurance 
  • Working with amazing charity partners and helping kids. 
  • Relaxed, Fast-Paced work environment. (It’s a thing, we swear).
  • Company events (Happy Hours, Massages, Ice Cream Trucks)

We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Double Good’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.