WHO WE ARE...

The soul of Double Good lies in the mission of creating and sharing joy. Our digitally-native fundraising platform is built on the idea that connecting with supporters should be simple, approachable and effective. Our user experience, coupled with our handcrafted ultra-premium popcorn, empowers organizations to do more of what they love. The funds raised go on to relieve the high costs of education, extra-curricular activities, community engagement, and athletic development. 

Our social initiatives echo our values and passions. We partner with purposeful organizations to benefit students and athletes facing physical, intellectual, and financial challenges. Our goal is to amplify marginalized voices and push the boundaries of access in academic and athletic activities by contributing experiences, equipment, and educational opportunities to the communities that crave them the most. We strive to level the playing field and enrich the diversity of participants.

As the leading product-based virtual fundraising solution on the market, Double Good continues to expand its impact across communities nationwide. We're experiencing rapid product-led growth, driven by the continuous improvement of our platform based on user research and feedback. Our app is widely acclaimed, with an ever-growing 4,000+ 5-star reviews in App and Play Stores. Our expanding team of creators, thinkers, and problem-solvers is united in our goal of empowering kids, students, and community leaders to do more of what they love. 

The Business Systems Analyst will be working  directly with inside and outside stakeholders,translating business needs into high-quality product requirements, documenting business processes and firming up product requirements aligned to company needs The expectation for this role is to perform analysis to track the performance of the current product, to build business buy-in for releases and to evaluate new release outcomes. Additionally, this role assists to test technical solutions for  business problems by defining, analyzing, and documenting test requirements to support the product launches; conducting various levels of user acceptance  test requirements at the project and product level, helping to implement technology solutions in a cost-effective way and communicating clearly with all stakeholders, facilitators and partners while maintaining quality standards.

YOU WILL DO THESE THINGS...

  • Document business process by functional unit  for Double Good Supply and identify gaps in the process.
  • Define the knowledge gaps in the business and how knowledge management/mentoring can be improved across the business.
  • Define business requirements for application needs of the Operations business 
  • Train end-users to help them understand the changes. Help the users to work with the new solution through training videos and manuals in  training sessions.

THE IDEAL CANDIDATE WILL HAVE…

  • Identifying, analyzing and documenting complex defects, questionable functions, errors and inconsistencies in software program functions, including but not limited to, outputs, online screens, content and security.
  • Testing complex web based software and mobile applications in a cross platform and browser environment.
  • Experience testing web services and APIs.
  • Collaboration with the project team and other staff by utilizing technical skills and creativity. to ensure that products function properly and meet the needs of clients.
  • Mapping business and technical requirements into test suites, test cases and test scripts.
  • Knowledge of relational database queries (SQL).
  • Excellent analytical, debugging, problem-solving and root-cause analysis skills.
  • Preparing and conducting video training modules to be used by end users and others.
  • Passionate about pushing the envelope on current technologies and motivating others to adopt new development and testing methodologies.

PERKS AT OUR DOWNTOWN OFFICE...

  • Competitive pay
  • Autonomous work environment
  • 401k with 4% Match
  • Health Insurance, Dental & Vision offered with competitive company contribution
  • Healthiest You (teladoc service) covered 100% by Double Good 
  • Company sponsored disability and life insurance 
  • Working with amazing charity partners and helping kids. 

 

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