WHO WE ARE...

The soul of Double Good lies in the mission of creating and sharing joy. Our digitally-native fundraising platform is built on the idea that connecting with supporters should be simple, approachable and effective. Our user experience, coupled with our handcrafted ultra-premium popcorn, empowers organizations to do more of what they love. The funds raised go on to relieve the high costs of education, extra-curricular activities, community engagement, and athletic development. 

Our social initiatives echo our values and passions. We partner with purposeful organizations to benefit students and athletes facing physical, intellectual, and financial challenges. Our goal is to amplify marginalized voices and push the boundaries of access in academic and athletic activities by contributing experiences, equipment, and educational opportunities to the communities that crave them the most. We strive to level the playing field and enrich the diversity of participants.

As the leading product-based virtual fundraising solution on the market, Double Good continues to expand its impact across communities nationwide. We're experiencing rapid product-led growth, driven by the continuous improvement of our platform based on user research and feedback. Our app is widely acclaimed, with an ever-growing 4,000+ 5-star reviews in App and Play Stores. Our expanding team of creators, thinkers, and problem-solvers is united in our goal of empowering kids, students, and community leaders to do more of what they love. 

 

ABOUT THE ROLE

The SCRUM Master role is focused on the Solution Space, the when and what of the Product and manages all Product operations.  The role is the leader of agile and lean practices for the entire ProductTech organization, keeping a delivery and learning cadence that helps teams to remain focused on delivering value against the Product vision. The expectation of this role is to encourage, motivate and build trust with the Scrum teams while uncovering and unblocking any issues (external or internal) along the way that block their progress.

 

YOU WILL DO THESE THINGS...

  • Help Scrums team to self organise and creating a culture of learning and transparency
  • Proactively manage dependencies, identify obstacles or blockers and help the team to overcome them
  • Protect the Scrum teams from external distractions and blockers, encouraging collaboration and clear communication
  • Guide Scrum teams through implementation of process improvements
  • Work closely with Customer Operations leaders to ensure Customer Success and Support teams are timely trained on the new features and are set up to support customers
  • Participate in Product Org headcount planning and team expansion as well as other operational meetings
  • Evangelize a culture of autonomy with alignment, continuous improvement, and Double Good’s core principles within the engineering team
  • Work closely with team leads to empower them on meeting teams’ Sprint commitments
  • Manage risks and resolve issues that affect release scope, schedule, and quality
  • Measure and monitor delivery progress to ensure releases are delivered on time and meet or exceed expectations
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
  • Facilitate Scrum ceremonies and implement Agile practices for multiple Scrum teams

 

THE IDEAL CANDIDATE WILL HAVE…

  • Bachelor’s or Master's Degree with 5+ years of experience in a leadership role at B2C organizations
  • A strong analytical and problem-solving skills with the ability to organize and interpret data, generate insights, and anticipate challenges and opportunities
  • Experience working in agile environments that have embraced DevOps and Continuous Delivery practices 
  • A high degree of emotional intelligence with the ability to build trust and buy in-from a wide array of stakeholders
  • Exceptional people and operations skills
  • Strong verbal and written communication skills with both technical and non-technical audiences
  • Experience managing projects and teams across a variety of engagements - bringing working knowledge of data analysis and performance/operations metrics

 

PERKS AT OUR DOWNTOWN OFFICE...

  • Competitive pay
  • Regular outings, fun environment, downtown office in Chicago
  • Autonomous work environment
  • 401k with 4% Match
  • Health Insurance, Dental & Vision offered with competitive company contribution
  • Healthiest You (teladoc service) covered 100% by Double Good 
  • Company sponsored disability and life insurance 
  • Working with amazing charity partners and helping kids.

Apply for this Job

* Required
  
Attach Dropbox Google Drive Paste
  
Attach Dropbox Google Drive Paste

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Double Good’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.