About the Team
DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about - helping grow businesses and the communities that support those businesses.
About the Role
We’re looking for a proficient project manager to support the day-to-day needs of our brand
marketing initiatives. This role is the cog in the wheel that will keep all of our projects moving efficiently, on time, and on scope. As a project manager on the brand marketing team, you will report into the Sr Manager, Merchant Brand Marketing and support the Sr Manager Production on the execution of all merchant-facing initiatives. You will partner with our internal teams and external agencies to manage complex creative projects executionally from end to end. You will work a flexible schedule with some time remote and some time in-office. You will go into our Toronto office at least once a quarter for in-person Brand Team offsites.
You're excited about this opportunity because...
- Manage the creative production process for all merchant-facing initiatives - including building project workbacks, managing internal briefing intake process and communication, running daily/weekly cross-functional project syncs, and ensuring all aspects of campaign execution are completed efficiently, on-time, and in scope
- Manage the creative execution for merchant-facing initiatives coordinating Mx assets and managing work reviews, feedback consolidation and approvals
- Proofreading, coordinating legal approvals, design consistency adhering to Vis ID & brand guidelines, and QA across all assets
- Trafficking all campaign assets and confirming live
- Proactively address issues and obstacles that may impact project timelines or quality with the support of the Sr Manager, Merchant Brand Marketing
- Act as the day-to-day client contact with creative agency account management partners and project management teams for execution
- Build strong, open and collaborative relationships with internal and external cross-functional partners to allow for efficient execution in a fast-pace high intensity environment
- Establish effective communication processes and tools with internal stakeholders, creative team and external agencies to ensure smooth delivery and execution of projects
- Contribute to a positive environment that fosters remarkable creativity through excellent processes
- Manage the Merchant project files and assets library
- Ability to flex across ad hoc projects on other audience projects (i.e. Consumer and Dasher)
- Apply 1% better learnings from past projects to current workstreams and facilitate 1% better reviews post projects to promote continuous learning and improvements
We’re excited about you because…
- You are incredibly organized, love the creative process and live in the details. As a cross-functional project lead, you build strong trusted relationships quickly, and are used to managing expectations and balancing priorities. You’re happy to pivot as challenges arise, solving them creatively and with efficiency. You excel at communicating with cross-functional partners, and have strong experience working closely with creatives and agency partners.
- You’re an amazing project manager who is ready to expand their skill set and tackle big challengesYou have 4+ years of creative project management experience, preferably in an agency environment
- You have a clear understanding of the creative development and production processes across a variety of mediums, including OOH, digital and social assets
- You have experience with creative QA and trafficking assets to both traditional and digital media agencies
- You are a self-starter mindset, with the ability to handle a large workload with minimal oversight
- You have excellent cross-functional communication skills
- You possess incredible organizational skills and attention to detail
- You are proactive, always problem-solving with the ability to be one step ahead
- You have experience with project management software and tools
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
