About the Team
The centralized Workplace Investigation Team (WIT) is a part of the DoorDash People Business Partner team and is responsible for the prompt, thorough, and objective investigation of workplace concerns and complaints raised by DoorDash employees in the United States and internationally (Canada, Mexico, Australia, and New Zealand).
About the Role
The Senior Workplace Investigations Business Partner (Sr. Workplace Investigations BP) is a key member of the WIT. This role will effectively conduct and manage complex internal investigations from intake to resolution while ensuring that employees are treated fairly and with respect, and that cases are investigated and brought to resolution in a timely manner. This role will provide advice and counsel to HR, Employee Relations, and managers to ensure the consistent application of policies and procedures across the organization. The Sr. Workplace Investigations BP reports to the Senior Manager, Workplace Investigations on our Workplace Investigation Team in our People Team organization and partners closely with Employment Legal, HR Business Partners, Employee Relations Business Partners, Internal Fraud, and other functions within the People Team.
You’re excited about this opportunity because you will…
- Act as the lead investigator for highly complex and sensitive workplace investigations across various business units, conducting interviews of complainants, subjects, and witnesses; making objective recommendations based on your findings; and drafting comprehensive investigative reports with your summary of findings.
- Have a strong HR investigation background where you have demonstrated proficiency in conducting timely, objective, and thorough investigations for claims such as bullying, discrimination, harassment, and retaliation.
- Prepare, maintain, and track all case related documents and communication in the designated case management system and serve as a backup for administration in the case management system.
- Apply independent judgment when providing guidance to HR/ER and managers in the resolution of workplace concerns.
- Develop effective relationships with cross-functional partners such as the Employee Relations, Human Resources, and Employment Legal teams and enjoy being a trusted resource.
- Collaborate with your manager to develop rigorous data analysis and reporting that will provide insights to the business.
- Consult with in house employment attorneys as needed to ensure compliance and consistent interpretation of relevant laws and regulations.
- Participate in projects led by the WIT team as needed.
We’re excited about you because…
- You have a BA/BS and 8+ years of relevant experience in workplace investigations, human resources, employee relations, and/or employment law including 5+ years of solid and traceable experience conducting complex investigations into employment law-related matters that will withstand legal scrutiny in multiple jurisdictions.
- You strive for operational excellence in case management. You are highly organized and care about the details. You have the ability to track and manage multiple cases/projects simultaneously.
- You excel at stakeholder management. You have experience managing relationships with a diverse group of stakeholders in various levels and functions.
- You have outstanding communication skills. You are a clear and concise communicator who targets multiple audiences effectively through your strong written and verbal communication and presentations skills. You’re an expert at writing reports that are easy to understand regardless of the reader’s knowledge of the company that answers the questions at hand.
- You are flexible and adaptable to a rapidly changing environment. You have a growth mindset and an eagerness to constantly learn and improve both yourself and investigation processes.
Nice to haves:
- Juris Doctorate or other advanced degree in a relevant field
- Experience identifying legal issues
- AWI-CH, SPHR/SHRM-SCP, or CFE certification
- Previous tech/startup experience
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We expect this position to be filled by 6/15/2024.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.
Please see the independent bias audit report covering our use of Covey here.
