About the Team

At DoorDash, we're redefining the future of online food ordering. Storefront powers our merchants’ e-commerce businesses and enables them to offer order pickup and delivery experiences to customers via their own websites. Bbot is an in-store solution that allows seamless collaboration between guests and servers on a single tab. We’re building a team of incredibly talented Strategy & Operations professionals to help our merchants grow order volume, both in-store and online. 

About the Role

We’re looking for a Manager to help us grow Storefront and Bbot products among the SMB segment of restaurants. This includes building strategies to help merchants grow their business once on the platforms. You will be responsible for hitting KRs alongside cross functional teams such as Product, Marketing, and Sales. On a typical day, you may create merchant growth strategies, run experiments to improve operations, use learnings to inform product strategy, dive into data to explain performance at the lowest level of detail and make sure we never stop growing.

You’ll be focused on fast-paced growth experiments that aim to move the numbers week-by-week, e.g. online and in-store promos, scaling signage, incentives to drive feature adoption, drip campaigns, etc. The best candidates will be self-motivated, entrepreneurial, willing to take on big challenges, and have exceptional interpersonal and relationship-building skills. 

You're excited about this opportunity because you will…

  • Experiment: There is no written rule-book to success here. You will get the opportunity to test and prove your ideas and bring them to life
  • Strategize:  From first principles, you’ll develop the optimal strategy for best serving our merchants
  • Analyze:  You’ll assess the operational and financial impacts of your decisions, and iterate based on data
  • Lead and collaborate:  You’ll work with a cross-functional team, including engineering, Product, Design, Operations, Finance, and Marketing to create value for our merchant partners

We’re excited about you because…

  • You have 4+ years in growth marketing / consulting / strategy / product growth / operations / technology / banking / analytics or related restaurant experience. High-growth startup experience is a plus
  • You have Excel (can maintain complex spreadsheets) proficiency. Familiarity with SQL and Analytics tools (ex. Tableau, Data Studio, Mode, etc) is a plus
  • You have experience leading projects and succeeding in a team environment
  • You enjoy working in fast-paced environments
  • You seek exposure to different types of problems and want to try your hand at different sides of the business
  • You have strong communication skills, both written and verbal

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


USA - Self-Identification Survey

At DoorDash, we strive to create a culture of belonging where everyone can bring their best selves to work. Our goal is to ensure that diverse identities and perspectives are valued and can thrive. We are continuously evaluating our employee and candidate programs and processes and identifying ways to ensure they are inclusive and equitable. We encourage you to share a bit more about yourself below so we can continue to improve the overall candidate experience and inform future diversity and inclusion initiatives. 

While completion of this survey is required, you will have the option to select “I don't wish to answer” for all questions.  All information collected is kept confidential and your data is aggregated with other candidates and used only for statistical purposes. It is never used to identify you individually and has no bearing on your application or candidacy.

For race and ethnicity definitions, as well as more information on protected veteran and disability status, please refer to this document

Gender






Do you identify as transgender? (Select one)



Are you Hispanic or Latinx? (Select one)



Race (*Please select one option that best describes how you identify*) (Select one)












Sexual orientation (Select one)








Pronouns (Select one)










Protected Veteran Status (Select one)



Disability Status (Select one)