About the Team

At DoorDash, our customers are at the center of our product strategy and we believe that an amazing customer experience is the key to our success. The Consumer team designs the mobile apps and website that millions of customers use every day to order meals and more from their favorite local merchants.

Within the Consumer team, the Engagement group pursues customer acquisition, activation, and retention. They simplify the onboarding experience for new customers and create new services and features that delight and engage current customers. Products like DashPass, our subscription service, offer customers unique benefits that make DoorDash the best and most rewarding platform to connect with local merchants.

Today, DoorDash is the #1 app in the Food & Drink category, but we're rapidly growing beyond restaurant delivery into all types of local commerce (like groceries, home goods, pet supplies and more). The Engagement group will play a central role in that evolution, designing the foundational features and services that power all of our product categories.

  • DoorDash Design website: https://doordash.design/
  • DoorDash Design blog: https://medium.com/design-doordash

About the Role

As Sr. Manager of the Engagement eam, you’ll be responsible for:

  • Team Mentorship – You'll coach the designers on your team, providing both project feedback and career guidance, and create opportunities for your team members to thrive.
  • Product Leadership – You'll work with your peers in Product Management, Engineering, Operations, User Research, and more to define a shared vision and roadmap for the Engagement domain.
  • Hiring – You'll partner with our recruiting team to find, attract, interview, and hire new designers for your team.

You'll report to the Director of Consumer Product Design on our Product Design team. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote.

You're excited about this opportunity because you'll…

  • Contribute directly to DoorDash's consumer product strategy and define the future of our service.
  • Explore complex, ambiguous problem spaces, working with your team to understand the opportunity and then chart a path forward.
  • Recruit and mentor an outstanding team of designers and help them grow.
  • Influence the team's approach to product development, shaping both the organization and our processes.
  • Improve the lives of millions of DoorDash customers every day.

We’re excited about you because…

  • You have 3+ years of experience managing successful product design teams.
  • You're an advocate for product quality and user-centric product development.
  • You engage your teammates and proactively initiate new programs. 
  • You're comfortable working within complex product ecosystems.
  • You're enthusiastic about collaboration and team-building.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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At DoorDash, we strive to create a culture of belonging where everyone can bring their best selves to work. Our goal is to ensure that diverse identities and perspectives are valued and can thrive. We are continuously evaluating our employee and candidate programs and processes and identifying ways to ensure they are inclusive and equitable. We encourage you to share a bit more about yourself below so we can continue to improve the overall candidate experience and inform future diversity and inclusion initiatives. 

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