About the Team

The US Markets Strategy & Operations team manages the US market as a portfolio of individual markets and focuses on identifying and working on important strategic growth opportunities that arise in the US market.

About the Role

General Managers are strategic leaders within DoorDash. We're looking for unicorns – people who can operate at the highest level while simultaneously managing the production of the daily actions necessary to achieve our goals. You have experience blending analytics, the creativity to scope and the ability to think about the short and long term goals of a market. You can work on multiple work streams to achieve the vision for the region.

You will report to the Sr. Director of California and be focused on driving profitability and growth within California.

You're excited about this opportunity because you will…

  • Strategize – Develop and work on the strategies for the dasher, customer, and merchant operations within your region.
  • Analyze – Build analysis to understand your regional strengths and weaknesses, competitive pressures and opportunity areas.
  • Manage - Analyze your P&L to identify investment opportunities, cost drivers and potential future revenue streams.
  • Build – Create new business by exploring growth opportunities with our partners for the DoorDash Marketplace and other departments.
  • Advocate – Work with our Operations, Product, Engineering, Business Operations, Sales, BD, and Marketing teams to create strategic projects and harness opportunities crucial to the growth of your region.
  • Lead – Build your team to achieve your goals.
  • Experiment – Use a data-driven approach and marketplace knowledge to identify improvement opportunities, run tests, and make our business 1% better everyday.
  • Operate – Figure out how to get from A to B and then actually make it happen.
  • Grow – Help the business get 1% better every day.

We're excited about you because…

  • You are an elastic thinker – You can operate at both the 10,000 foot level and at the 10 inch level.
  • You are creative – You want to shape the direction of the company. You're comfortable managing a P&L.
  • You are a generalist – You seek exposure to different types of problems and want to try your hand at different sides of the business..
  • You can build a diverse team of strong performers, helping champion development of DoorDash's future leaders.
  • You have 7+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience; high-growth or early-stage startup experience.
  • You have experience leading projects, hitting goals, and succeeding in a team environment.
  • You have Excel (can perform complex functions and modeling) and SQL knowledge.
  • You have experience with P&L ownership.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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At DoorDash, we strive to create a culture of belonging where everyone can bring their best selves to work. Our goal is to ensure that diverse identities and perspectives are valued and can thrive. We are continuously evaluating our employee and candidate programs and processes and identifying ways to ensure they are inclusive and equitable. We encourage you to share a bit more about yourself below so we can continue to improve the overall candidate experience and inform future diversity and inclusion initiatives. 

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For race and ethnicity definitions, as well as more information on protected veteran and disability status, please refer to this document


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