About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To help further that mission, we have created the Integrated Marketing Strategy and Operations team (IMSO), the glue that holds the marketing organization together. We are responsible for shaping the marketing strategy, defining our North Star goals, and rallying the team to succeed as a single unit. Even without many direct lines of management, we are accountable for hitting the targets we set as a marketing team, and we make an impact by exercising influence, collaboration, creative problem-solving, and hustle. We take pride in connecting the dots between teams and departments at DoorDash, find synergies and mitigate risks where others may miss them, and relish in building cross-functional relationships that streamline processes and strengthen communication.

About the Role

The Campaign Planning & Operations team is the true operations arm of the IMSO team and the heart of campaign management for the marketing team. The Manager of Campaign Planning & Operations is the go-to person for end-to-end campaign management for complex, high-priority integrated campaigns that are tasked with driving business results and changing consumer perception about the DoorDash brand. In partnership with leaders across brand, analytics, product marketing, growth and more, they will own the planning, management, and reporting for omni-channel campaigns. With experience in project management, brand marketing, and channel strategy, they will exercise judgement to prioritize workflows, manage key campaign milestones, communicate dependencies, and keep stakeholders informed as campaigns progress. As such, the ideal candidate is attentive to detail, skilled at communicating with diverse teams, and keen on setting and achieving results critical to business growth. You will report to the Sr. Manager of Integrated Marketing Strategy & Operations.

You’re excited about this opportunity because you will…

  • Thrive as the central liaison between teams and cross-functional partners responsible for prioritization, planning, and reporting across major campaigns.
  • Leverage knowledge about online and offline channels to ensure campaign plans are comprehensive, multi-channel, and set up for success.
  • Exercise influence and collaboration to ensure campaign objectives are shared across teams and everyone is aligned with the North Star goal of each campaign. 
  • Find creative solutions to risks and roadblocks that may jeopardize a campaign–you’re excited about tackling problems and rolling up your sleeves to ensure key programs stay on track. 
  • Influence industry-leading, compelling creative that is changing the way people think about food, delivery, and the role it plays in people’s lives.

We’re excited about you because you… 

  • Have 5-7+ years of campaign or marketing management experience and a track record for owning complex integrated campaigns. 
  • Demonstrate a bias for action and aren’t afraid to build processes where they don’t exist, or to build relationships across the organization that will help accelerate marketing. 
  • Know that two campaigns are not the same based on your experience across products, industries and teams –- you’ve proven that they need to be planned, managed, and delivered differently depending on the audience and/or goals. 
  • Are motivated by keeping things organized and up to date–you know how important it is for everyone to be on the same page, and your agendas, notes, and templates keep everyone laser focused on the work at hand.
  • Have a BA/BS degree in Marketing, Communicates, or a related field.

Why You’ll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 
We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that  people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

We're committed to supporting employees’ happiness, healthiness, and overall wellbeing by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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At DoorDash, we strive to create a culture of belonging where everyone can bring their best selves to work. Our goal is to ensure that diverse identities and perspectives are valued and can thrive. We are continuously evaluating our employee and candidate programs and processes and identifying ways to ensure they are inclusive and equitable. We encourage you to share a bit more about yourself below so we can continue to improve the overall candidate experience and inform future diversity and inclusion initiatives. 

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