About the Team

DoorDash Drive is our company’s hyper-growth fulfillment platform serving restaurants, grocers and retailers in several countries and Storefront is our new online ordering product enabling easy access to ecommerce for our merchant partners. The Senior Associate, Storefront Non-Rx will help steer the company’s effort to build capabilities that unlock new fulfillment opportunities for Drive by tailoring the offering to work for grocers, non-profit organization, liquor & convenience stores.

The last-mile delivery market is projected to expand rapidly in the next five years, and DoorDash is making meaningful strides to become a leader in this sector.

About the Role

We are looking for someone to help launch and scale our Storefront offering by modifying our existing restaurant product to serve other business models. This role reports directly to the Director, Storefront Non-Restaurant and will work with product, sales, operations, business developments, as well as merchant partners to help scale this offering within our Drive - New Verticals organization.

What You’ll Do

You’ll help scale our Storefront Non-Restaurant business helping to define product and Go-To-Market strategy before running a function or merchant segment. 

  • Strategize. Steer research efforts into the financial and operational levers of online ordering solutions and identify opportunities for growth.
  • Build. Execute product testing and roll-outs on the ground with merchant partners.
  • Lead and collaborate. You’ll work cross-functionally with Product, Engineering, Analytics, Support Ops and Account Managers to drive growth and merchant success.
  • Drive growth. Work with sales and growth teams to expand our offering with new merchants across the Drive platform 
  • Execute. You’ll partner with our BD and account functions to ensure partner success and drive both store and volume growth

You’re excited about this opportunity because you…

You are excited about being an operator in one of DoorDash’s fastest growing businesses and thrive in fast paced environments. You always believe there’s a better way and never settle for mediocrity.

  • You’re a problem solver. You like being presented with a problem and coming up with a strategic and tactical plan in innovative ways—and you resist “this is how it’s always been done” thinking. 
  • You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
  • You’re versatile. You embrace variety and are comfortable developing sales content, reviewing product plans, analyzing financial results, and directing an implementation. 
  • You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
  • You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
  • You’re an owner. You want to own the outcome and make an impact on our most critical growth and profitability metrics.
  • You’re entrepreneurial. You crave responsibility and want to shape the vision and direction of the company.
  • You’re customer-obsessed. You approach problems with a first-principles perspective and inform strategy by getting close to the user.
  • You’re gritty. You roll up your sleeves and do whatever it takes to make things successful.

Qualifications

  • Experience in strategy and operations or consulting; high-growth startup or client-facing operations role
  • You have proficiency in analytics and visualization tools, and experience creating data/reporting (e.g., Chartio, Mode, or Tableau), SQL, Excel (can maintain complex spreadsheets)/Sheets.
  • Bachelor's degree

Why You’ll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 
We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that  people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

We're committed to supporting employees’ happiness, healthiness, and overall wellbeing by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


USA - Self-Identification Survey

At DoorDash, we strive to create a culture of belonging where everyone can bring their best selves to work. Our goal is to ensure that diverse identities and perspectives are valued and can thrive. We are continuously evaluating our employee and candidate programs and processes and identifying ways to ensure they are inclusive and equitable. We encourage you to share a bit more about yourself below so we can continue to improve the overall candidate experience and inform future diversity and inclusion initiatives. 

While completion of this survey is required, you will have the option to select “I don't wish to answer” for all questions.  All information collected is kept confidential and your data is aggregated with other candidates and used only for statistical purposes. It is never used to identify you individually and has no bearing on your application or candidacy.

For race and ethnicity definitions, as well as more information on protected veteran and disability status, please refer to this document

Gender






Do you identify as transgender? (Select one)



Are you Hispanic or Latinx? (Select one)



Race (*Please select one option that best describes how you identify*) (Select one)












Sexual orientation (Select one)








Pronouns (Select one)










Protected Veteran Status (Select one)



Disability Status (Select one)