About the Team

The People Programs Team develops and delivers critical programs across the employee lifecycle (e.g. Onboarding, Performance Management, Talent Planning, Organizational Research & Measurement, and Offboarding) to help make DoorDash a place where every employee does the very best work of their careers.

 

About the Role

We’re hiring a People Program Manager, Offboarding who will help develop and enhance the global off-boarding experience at DoorDash. This role will report to the Director of Talent Management.

Comfortable in a fast-paced, hands-on environment you have a track record of extraordinary attention to detail, demonstrated ability to communicate effectively with multiple audience types, and an appetite for building from scratch. You are customer-centric, can develop strong partnerships with cross-functional partners, and are comfortable working in a global environment across various time zones.

 

You're excited about this opportunity because you will…

  • Work with the Director of Talent Management to optimize the off-boarding experience to ensure a consistent and compliant process globally
  • Standardize and streamline the offboarding process through Workday Self-Service
  • Partner with People Team, IT, Facilities, and other cross-functional partners to ensure the offboarding process is delivering the right employee experience and ensure all the logistics are handled
  • Be the first point of contact and ongoing resource for HRBPs and Employee Relations
  • Own the logistics of scaling our processes, tooling, and automation across new locations and employee segments
  • Proactively and thoughtfully drive process development and improvement to support rapid growth
  • Contribute to resource development for employees, managers, and partners (e.g. Wiki, Job Aids, Training)
  • Partner with People Analytics to analyze exit survey data trends
  • Utilize Agile methodologies to keep the customer journey and customer needs at the forefront of your program design and delivery
  • Collaborate on special projects as needed

 

We're excited about you because…

  • 4+ years of experience in people program or project management roles, preferably at high-growth consumer or enterprise technology companies. International people programming or onboarding experience is preferred.
  • Outstanding communication skills with prior experience facilitating programs to large groups.
  • Exceptional project management skills, the ability to track and manage complex processes, and a desire to lead multiple teams and multiple projects
  • Experience using communication and HR tools (e.g. Workday, Lessonly, Confluence, GSuite) to drive a seamless and engaging employee experience
  • Experience using collaborative task and project management tools (e.g. Agile, Trello, Asana, JIRA, SmartSheet) to drive project execution
  • A demonstrated track record of successful cross-functional leadership, collaboration, and relationship building
  • Demonstrated ability and interest in creating meaningful experiences for employees across location, seniority, tenure, and department, with a clear commitment to supporting underrepresented employees
  • You’re highly organized and care about the details
  • You’re comfortable delivering presentations and public speaking
  • You’re growth-minded and eager to expand your skillset
  • You’re data-driven and curious to identify themes and opportunities
  • You understand both the big picture and the details
  • You display adaptability, resiliency, and the ability to thrive in ambiguity
  • Please note that this role may occasionally require candidates to work across various international time zones!
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Why You'll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. We are learners – Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

 

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

 

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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