About the Team

The Driver growth marketing team's mission is to make Dashing the best way to earn in the gig space while expanding accessibility to potential Dashers. Our projects focus on improving the new Dasher onboarding experience and maintaining healthy fleet dynamics in each city as the business grows in scale and complexity. The team is composed of people from different professional backgrounds collaborating to scale marketing, operational, and product solutions to these challenges.

About the Role

We're looking for someone to join DoorDash's growing Growth Marketing team to design strategies that improve the experience for new drivers globally. You will help shape the driver onboarding experience through experimentation, and build strategies to motivate new drivers to get on the road quickly and increase productivity. You will also help build forecasting and execution capabilities to better serve new drivers and manage the multi-million dollar annual operational budget.

You are someone with analytics knowledge that is looking for an opportunity to use those skills to determine strategic frameworks and processes. You will work with other owners on the growth marketing, product, analytics, CRM marketing, and finance teams, and build relationships with vendors that help shape the onboarding experience. You can view and address operational problems and data from financial, behavioral, and tactical perspectives. You have experience working well and communicating with partners and leaders across the business.

You will report to the Senior Manager of Driver Growth Marketing on our Driver Growth team in our marketing organization.

You're excited about this opportunity because you will…

  • Build experiences to improve the activation to first delivery process for new drivers, including experimentation execution, and analysis
  • Analyze trend changes in the new driver lifecycle and identify opportunities to improve the conversion and productivity of new drivers
  • Partner with CRM marketing to test incentives and gamification tactics to increase new driver productivity and retention
  • Develop reporting dashboards to monitor step-by-step performance within the driver's first few weeks on the platform
  • Build forecasting tools to help better manage operational spend

We're excited about you because you have…

  • At least 5 years of experience in a financial, analytics, strategy, or operations role (e.g. consulting, investment banking, operations)
  • Experience summarizing data, making recommendations based on data, and balancing quantitative measurements
  • Knowledge of data analysis, SQL, and Excel (can perform complex functions)
  • Ability to organize information and communicate essential points to partners and team members

Why You'll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.

We are learners – Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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