About the Team 

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about - helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is building a best in class Creative Department. We will be populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

To further this mission, we’re looking for a terrific business leader to join our internal creative studio. The mission is to continue to build a world-class studio populated by diverse eclectic talent that both creates and makes - with capabilities including animation, content creation, production, editing, editorial and design - and consistently develops remarkable work for DoorDash and Caviar while cultivating a consistent and compelling voice through all touch points. 

The ideal candidate will be a strategic and entrepreneurial leader with a proven track record of building and leading successful agencies or business/account teams - either within advertising agencies or at brand-side internal studios. This person must have a passion for understanding and articulating business problems, a talent for building strong partnerships with Marketers, a belief in the creative product as the solution to those problems, and the ability to build an operation and a culture that consistently produces innovative and integrated solutions across the full spectrum of the media mix. They need to be able to thrive in a fast-paced, iterative, and semi-structured environment, and must be comfortable guiding teams, agencies and/or production partners, but also willing to roll up their sleeves to do the work when necessary.

You will lead a terrific team; partner with Marketers across the business to develop work that drives business impact; and elevate the profile of creativity as a growth lever. Effortless collaboration is a must - as this role will touch every part of the business - as is a genuine appetite for building: for building and motivating people, for building a culture that fosters creativity; for building teams; and for building new capabilities.

What You’ll Do

  • Continue to build upon the vision and operating model for the Studio
  • Build and maintain key relationships with senior Marketing executives by demonstrating a deep understanding of the integrated marketing landscape and a commitment to driving results
  • Partner with the Operations Lead developing a comprehensive operating plan with both immediate and long-term goals and milestones, assessing the business needs to shape capabilities 
  • Ensure the studio is delivering best-in-class capabilities and partnership across all departments, instilling a culture of collaboration 
  • Maintain a culture where people love to work (and want to come and work), feel they can flourish, and are proud of what they contribute
  • Support the development of remarkable ideas - across a variety of marketing touchpoints - that resonate with our audiences, earn an outsized share of cultural conversation, and create competitive advantage. 
  • Help lead and manage both in-house and external teams in creative strategy, execution and production
  • Provides thought partnership to business partners and regularly makes recommendations on directions to improve area under scope
  • Influences and achieves consensus on direction, priority, and decision making of area under scope
  • Quantifies key relationships between different parts of the business to facilitate prioritization decisions
  • Contribute to an environment that fosters remarkable creativity
  • Ensure quality output in everything the studio does. 
  • Collaborate across the entirety of the DoorDash organization effortlessly
  • You will report into the Executive Creative Director

Qualifications

  • 12+ years experience as a Agency / Account Management leader
  • Experience developing and managing marketing campaigns and programs in a data-driven, integrated marketing environment
  • A driver of change, with a passion for the way the communications industry is evolving and fearless about breaking new ground
  • A clear and creative strategic thinker who recognizes and nurtures big, new ideas; knows how to win advocates for great work; and obsesses about the effectiveness of the creative product in market
  • Experience across creative expression: traditional, digital (including products), experiential, and ideas that drive earned media
  • Demonstrated expertise in leading teams/agencies to create remarkable work that earns an outsize share of the cultural conversation
  • Experience building and leading teams/agencies from the ground up
  • Creative and collaborative - you love working with a team and solving challenging business problems through creativity
  • Experience building and leading teams/agencies from the ground up
  • Creative and collaborative - you love working with a team and solving challenging business problems through creativity

Why You’ll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 
We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 

 

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that  people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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