About the Team

The Merchant Design team creates the products and services that merchants use on a daily basis to be successful on DoorDash. We strive to be the essential partner for every merchant, whether that's enhancing their in-store operations, helping them increase their sales and customer base, providing a platform for white-labeled logistics, enabling custom ecommerce solutions, and more. 

We are at the pivotal point of transforming the user experience to the next level, and we are growing fast as our business expands beyond food delivery. Join us on our journey to realize our vision of becoming the last-mile logistics infrastructure for the world. We’re looking for designers excited to build industry-leading tools that will empower our merchants small and large, everywhere.

About the Role

As a Senior Product Design Manager, you will lead and manage teams that are responsible for key parts of the Merchant journey. You’ll ensure our products and features are valuable for people, easy to use, and of the highest level of craft and execution. You’re a first-principles thinker who is both a strategist and builder, a collaborative leader who thrives on building teams that bias for action while designing meaningful products with a high-quality bar. You'll work with your team and your peers in Product Management, Engineering, Operations, and more to define shared visions and roadmaps. To make them a reality, you’ll lead a world-class team of product designers and work with recruiting to find, attract, and hire new talent.

You will report to the Head of Merchant Design.

You’re excited about this opportunity because you will…

  • Contribute directly to product strategy and define the future of our products and services
  • Explore complex, ambiguous problem spaces, working with your team to understand the opportunity and chart a path forward
  • Recruit and mentor an outstanding team of designers and managers
  • Influence the team's approach to product development, shaping both the organization and our processes
  • Improve the livelihood of DoorDash merchants every day

We’re excited about you because…

  • You have 10+ years of product design experience
  • You have 3+ years of experience managing successful product design teams
  • You're an advocate for product quality and user-centric product development
  • You engage your teammates and proactively initiate new programs
  • You're comfortable working within complex product ecosystems
  • You're enthusiastic about collaboration and team-building

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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