DoorDash is missioned to disrupt the future of delivery logistics in the three-sided marketplace: Consumers, Merchants, and Dashers. We have achieved exponential growth since the foundation in 2013, and we’re proud to have become the top food delivery service in the US. The company is at the pivotal point of transforming the user experience to the next level, as all three-sided marketplace continues to grow fast and the business expands beyond the food delivery. 

At DoorDash, our customers - Consumers, Merchants, and Dashers alike - are at the forefront of the product strategy. We deeply believe that the best customer experience is synonymous with the success of the company’s business in the long run. Design plays a strong voice, providing critical thought partnership in cross-functional product development. This is where you come in. 

We're looking for a Senior Product Design Manager in the San Francisco office to support the exponential growth of the Design team. Our team is still at an early stage, which means you’ll get to shape the design culture and process from the ground up and get to drive big and meaningful design problems.

What You’ll Do

  • Actively practice and evangelize customer-centric thinking organizationally
  • Play a strong thought partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission and vision
  • Partner with the rest of the design leadership team to build the holistic journey in three-sided marketplace
  • Recruit the best talent who will raise the bar at DoorDash
  • Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
  • Build a culture that elevates the team, in terms of both performance and morale
  • Establish the operating model that increases the team’s effectiveness
  • Align the team’s priorities and deliverables to the company’s overarching strategy and goals
  • Be the inspirational leader by your creativity, vision, commitment, and persistence

About You

  • You thrive in a fast-paced startup environment
  • You are comfortable navigating through ambiguity and complexity
  • You exhibit a strong bias towards action
  • You can think and scale at 10x
  • You are a proactive problem solver, not just a problem identifier 
  • You are curious and willing to go above and beyond the job description
  • You are a respected people manager with high EQ; you know how to motivate a team even in the most challenging times
  • You attract top talent and hire people who will raise the bar
  • You are able to stand up for shipping quality products for customers 
  • You make a great thought partner with cross-functional teams
  • You are an excellent storyteller and effective communicator
  • You exude a can-do attitude and enthusiasm
  • You are self-aware and humble

Qualifications

  • Strong portfolio showcasing the problem-solving skill at large scale and high design caliber; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role
  • 10+ years of experience in design, with a minimum of 3 years in team building and management
  • Have managed a team of 5 or more
  • Fluency in the latest product design trends, tools, and technology cross-platform
  • Must be able to work in our office in San Francisco post-COVID
  • Prior design experience in the commerce/marketplace/local industry is preferred

Why You’ll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Check out the latest news on the DoorDash Design blog or the DoorDash Corporate blog.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at DoorDash are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.