Location:

Our Account Manager will be an integral part of our Sales team in EMEA. This role is based remotely in the UK.

Who We Are:

DoiT is a global multicloud innovator that helps simplify the most important cloud challenges. Our vision is to deliver the true promise of the cloud by making it more accessible and transformative.Our mission is to help cloud-driven organizations understand and harness the cloud to drive business growth. We do this by providing intelligent and continuous engagement with unrivaled cloud expertise to buy, optimize, and manage the cloud with ease. With almost 2,500 years of collective cloud operations experience and $1.7B in cloud spend under management. An award-winning strategic partner of Google Cloud and AWS; DoiT works alongside our 3,000+ customers to save them time and money.

The Opportunity

The role of DoiT’s Account Management team is to nurture relationships with existing customers, identify valuable ways to engage further with customers, provide a trusted point of contact for the cloud vendor teams regarding accounts’ growth opportunities and to retain 100% of DoiT’s existing customers.

Responsibilities:

Develop a deep understanding of our business, our cloud management platform, support and services and how they help our clients, and their needs.
Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for revenue growth.
Manage customer-related support escalations to resolution, ensuring customer satisfaction is of the highest level.
Negotiate and close long-term commitments with key stakeholders, balancing the requirements of the customer, the vendor and the company's interests.
Identify New workload opportunities within Customer’s Cloud Environment / SaaS solutions.
Establish a regular cadence with the complete portfolio of your customers as part of your book of business. Balancing the requirements of large strategic customers and fast-growing emerging clients.
Help aggregate customer feedback that ensures our products & solutions closely align with customer needs and requests.
Provide customer feedback and requests to engineering teams to provide greater market/customer context and help prioritize deliverables within active development cycles.
Deliver regular quarterly reviews with customers, tracking active project timelines, projected spending on respective cloud platforms and feedback on DoiT support & engagement.
Identify Cost Optimization opportunities within the Customer Cloud environment
Work with Cloud Vendors Sales Rep on mutual customers.

Qualifications:

Experience with AWS, GCP or Azure
2+ years of experience in an Account Management Engineering role
2+ years experience within a cloud reseller
Strong verbal/written communication skills in English
Strong technical skills that enable you to engage productively with technical teams, and ability to build influential relationships
Great operational/administration skills, analytical, detail-oriented and able to “zoom” in/out from the big picture to the minutiae
A desire to grow within the organization and continuously broaden your skill sets
A great sense of humor and enjoys having fun at work

Desirable:

Cloud Certifications (e.g. AWS Cloud Practitioner or Google Cloud Digital Leader certifications)
Experience in FinOps

Are you a Do’er?
Be your truest self. Work on your terms. Make a difference.
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Unlimited PTO
Flexible Working Options
Health Insurance
Parental Leave
Employee Stock Option Plan
Home Office Allowance
Professional Development Stipend
Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Location (City)

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

When autocomplete results are available use up and down arrows to review

+ Add another education

LinkedIn Profile

Are you currently located in the UK? *

We are currently only accepting applications from candidates located within the areas and time zone.

Will you now or in the future require visa sponsorship for the country you are applying? *

Do you have experience selling AWS/GCP offerings? *

Please briefly expand on your experience of selling AWS/GCP offerings (we don't expect an essay 😊): *

Voluntary Disclosure of Gender *

At DoiT International, our unwavering dedication to cultivating a diverse and inclusive workplace remains paramount. In line with this commitment, we are presently engaged in the collection of gender data to assess and fortify our diversity and inclusion programs.

It is imperative to emphasize that the information collected is meticulously segregated from your employment records and holds no bearing on any employment-related determinations. We wish to underscore that your privacy is rigorously safeguarded as DoiT International processes gender data in an aggregate and de-identified manner. Be assured that under no circumstances will this information be divulged or disseminated externally in a manner that compromises anonymity.

While the provision of this information is entirely voluntary, we extend an invitation for you to consider self-identifying. Such voluntary contributions substantiate and fortify DoiT's steadfast commitment to fostering diversity and inclusion within our organizational fabric.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.

Please complete the reCAPTCHA above.