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Our Technical Account Manager will be an integral part of our Technical Account Management team in North America. This role is based remotely in North America with a high preference for Pacific Standard Time Zone.

Who We Are
We enable greatness through the cloud.  We thrive on working with fast-growing companies around the world to solve both essential and advanced cloud challenges.  DoiT provides intelligent technology that simplifies and automates cloud usage, alongside expert consultancy and unlimited technical support, all at no extra cost to our customers.  Join our mission where you’ll work remotely with a committed, experienced, and global team in a collaborative and supportive culture.  We are an award-winning strategic partner of Google Cloud and AWS, we provide intelligent technology, expert consultancy and unlimited technical support for customers across more than 70 countries.

The Opportunity

As a Technical Account Manager you will help, and challenge, our customers to harness the power of public cloud technologies in the most efficient and effective way.  We are a collaborative team that supports individual, and team, professional growth by providing customers with high level, and hands on, assistance with GCP and AWS.

We work side-by-side with our customers to educate, mentor, advise and to solve problems so they are getting the most out of what the cloud has to offer.

Responsibilities

  • Build and maintain relationships to influence long-term strategic direction, and act as a trusted advisor to the customer
  • Engage with client organizations to effectively position Google Cloud Platform and/or AWS solutions
  • Serve as a pooled customer advocate during the customer(s) lifecycle with DoiT International
  • Providing technical guidance  and advice on existing DoiT Customers overseen by DoiT’s Account Management Team
  • Leverage DoiT Engineering team for Customer's technical challenges
  • Work with your customers on cost optimization (e.g. FinOps), architectural and security reviews
  • Identify New Workload opportunities DoiT can assist with
  • Build and maintain relationships with cloud partners (GCP/AWS/Azure) to provide a seamless experience for customers
  • Deliver Quarterly training sessions to internal, or external, stakeholders
  • Achieve new technology certifications quarterly and publish to internal channels

Qualifications

  • 2-3 years of experience within similar roles in a cloud computing environment - Mandatory
  • Experience with AWS or Google Cloud
  • Ability to work independently and establish yourself as a trusted advisor with Technology companies
  • Ability to quickly learn, understand and work with new emerging technologies, methodologies and solutions in the cloud technology space
  • Confident presenter with excellent presentation skills
  • Ability to rapidly prototype proofs-of-concept and technical demonstrations
  • Ability to speak and write in English

Bonus Points

  • 1 or more Public Cloud Certifications on multiple platforms

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference. 

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.  

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page. 

We thought so too, but we’re here and happy we hit that ‘apply’ button.

  • Unlimited PTO
  • Flexible Working Options
  • Health Insurance
  • Parental Leave
  • Employee Stock Option Plan
  • Home Office Allowance
  • Professional Development Stipend 
  • Peer Recognition Program

#LI-Remote

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