Applications will be received until 9:00am on October 11, 2024. 

A detailed job description is available HERE.

Salary Grade: Level 16 - $87,850 per year*

Position Status: 6 month contract

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971. 

The Organizational Change Manager for Data Services Integration is tasked with leading the introduction and integration of a Data Services Unit within MSF Canada. and ensuring strategic collaboration with key leaders across the organization. This new unit will be focusing on optimizing business processes, enhancing systems for all MSF Canada Departments.

MSF Canada is looking for an Organizational Change Manager who will:

  • Assess and clarify stakeholder data services needs and skill gaps in the organization and support identification of required competencies
  • Develop detailed project plans outlining the scope, timeline, resources, and deliverables for the Data Services Unit creation. Monitor and track progress, ensuring project milestones are met on time and within budget.
  • Collaborate with Senior Manager IT, to create project plan and lead it through implementation
  • Coordinate directly with Human Resources to support job profile creation and staffing strategy
  • Provide lens of critical needs for Data Services Unit development from the ground up

Responsibilities include:

  • Project manage structure and mapping of new Data Services Unit - Work closely with departmental leaders to align the Data Services Unit's capabilities with various business needs, facilitating cross-functional collaboration and support; Review and evaluate existing system in HR, Finance, Fundraising and their relationships for cross system workflow and data efficiency projects.
  • Ensure Data Services Unit is Fit for Purpose - Coordinate with Human Resources and departmental heads to identify training needs and develop programs to equip employees with the necessary skills to leverage the new unit’s services; Collaborate with the unit people leader(s) to establish metrics and KPIs to assess the integration process's effectiveness, the performance of the Data Services Unit, and its contribution to organizational goals.

The successful candidate will demonstrate: 

  • Alignment with MSF values including cross cultural awareness
  • Demonstrated experience in organizational change management, process improvement, and system integration with technology & people
  • Strong leadership and project management skills, with experience in managing cross-functional teams
  • Excellent communication, negotiation, and interpersonal skills, with a proven ability to work collaboratively with all levels of management and staff
  • Strong Technical skills with Data concepts and workflow processes
  • English fluency

MSF Canada's positive and innovative office culture is based on core values of humanity, integrity and results. Our working conditions include :

  • Starting 4 weeks vacation per year*
  • Access to an Employee and Family Assistance Program (EFAP) 
  • A hybrid working model (minimum 40% in office and up to 60% work from home) 
  • An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms  
  • A commitment to incorporating equity, diversity, and inclusion in everything  
  • 5% RRSP contributions (no employee matching required) 
  • Health Spending Account*
  • Group insurance (Life, Dependent Life, AD&D) 
  • Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.) 

*Salary and benefits prorated to contract length

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org 

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Demographic Questions (Optional)

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF.

MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts.

As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin.

We encourage Black, Indigenous, People of Colour, LGBTQIA2S+ people, individuals living with disabilities and any individual experiencing vulnerable circumstances to apply.

Responses to the below questions are completely voluntary and are not associated with your individual application and has no impact, in any way, in the hiring decision. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process. 

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