Job Information

Position Level: Technical lead

Department: IT Unit, EDO Department

Position Status: Permanent

Activity Rate: 37.5

Location:  Toronto

Salary Grade: Level D on the MSF Canada Salary Grid, $79,057 per annum

Status: Must be legally entitled to work in Canada 

Benefits: Health Spending Account, Lifestyle Spending Account, group insurance (Life, Dependent Life, AD&D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc),  5% RRSP contributions (no matching required), starting 4 weeks’ Vacation/year, flexible work hours, annual professional development budget, Employee and Family Assistance Program (EFAP), free access to internal Psychosocial Care Unit Services and a positive and innovative office culture grounded in our core values of humanity, integrity and results.

Impact Statement

The IT Solutions Architect is responsible for ideation, development, and implementation of innovative business solutions for both office wide, and departmental specific digital objectives.  Working collaboratively with the Sr. IT Manager a new, solutions focused branch of the IT department will grow in order to leverage the MSF M365 Environment and the Cloud Computing ecosystem. This is a highly technical position for someone who can dive deep, build complex, M365 optimized architectures/solutions, and help staff accelerate their adoption of M365 services through optimized workflow and automation, and data centric processes.

Key Responsibilities

Please CLICK HERE for complete description. 

Job Specific Competencies

System Integration 

  • Build, Support and maintain integration engine for MSF Canada data systems
  • Integrate disparate systems in leverage data insights, smoothing business process, and ensuring good data hygiene, while maintaining privacy and security at all times.
  • Support departments in migration of systems/data from legacy to cloud centric solutions primarily on the M365 platform

Business Process Automation 

  • Work with Staff & leadership on Business process mapping, refinement and engage in migration to automation, and efficient digitalization
  • Integrate disparate systems in leverage data insights, smoothing business process, and ensuring good data hygiene, while maintaining privacy and security at all times.
  • Develop business cases, and new solutions to replace current practices with smart digital workflow solutions

Digital Solutions 

  • Develop in house digital solutions using the M365 power Platform
  • Support ongoing development in production environment on the M365 power platform
  • Research, collaborate on and implement digital solutions for the Strategic and efficient use to maximize MSF Canada’s limited Human and Financial resources.
  • Be knowledge expert on all Power Suite & Azure integration services.

Strategic insights

  • Provide support and insight to the Annual planning process, and the digital roadmap

Core Competencies

Analytical Thinking Proficiency Level 3 :Analyses and interprets data and information from a variety of sources in a way that facilitates the proposal of solutions and decision-making.

Initiative and Innovation; Proficiency Level 3: Takes active steps to convert problems into opportunities for improvement in the medium and long term.

Service Orientation; Proficiency Level 3: Anticipates clients’ needs 

Results and Quality Orientation; Proficiency Level 3: Improves performance and sets ambitious and realistic goals

Behavioural flexibility; Proficiency level L3: Communicates and provides information even when they  are not the team leader


Knowledge and Experience 

  • Proven ability and experience integration using the M365 platform
  • Vast experience in Power Suite development
  • Working knowledge of CRMs & SQL
  • Mastery of business process automation

Education, Certifications and Languages

  • English
  • Experience as, training or education for an IT professional


Interested candidates are invited to apply by providing their resume and responding to the questions below (in lieu of providing a cover letter). 

The deadline for applications is Wednesday 23rd June at 9 AM EDT. Only electronic applications will be accepted.

We encourage applications from individuals who self-identify as belonging to equity-seeking groups such as (but not limited to): Indigenous peoples, members of visible minorities, persons with disabilities, or women. 

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to or by calling 1-800-982-7903.

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