Doctolib is looking for a Head of Hospital Deployment. Your mission will be to create the best healthcare consulting team in Germany to deploy Doctolib in all German Hospitals and hospital-owned medical centers. 

Who we are

Founded in 2013, Doctolib is the fastest growing and leading technology healthcare company in Europe.

We aim at fulfilling three entrepreneurial missions:

  • Improve the daily life of healthcare personnel
  • Improve patient access to healthcare and patient health
  • Build a team of entrepreneurs with humanistic values

For healthcare professionals
We provide healthcare professionals with a full software suite of solutions to manage their appointments, their revenues, their patients and their medical practices.

For patients
We provide patients with a more transparent access to healthcare and a suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.

Key figures

  • We partner with 300,000 healthcare personnel;
  • 60 million patients use Doctolib;
  • We have a mission driven team of 2,000 people and are hiring 100 people / month.

We are a healthcare technology company with a specific approach to innovation based on the 4 following principles:

  • We create useful solutions for healthcare personnel and patients
  • We serve millions of people of all age, condition or location
  • We co-build our services with healthcare personnel and patients
  • Data privacy is fundamental for us. It’s your health and your data.

Your mission

  • Contribute to consolidate Doctolib's position as the European leader in e-health and help create the hospitals of the future 
  • Responsible for delivering a best-in-class deployment operation
  • Coach and lead a team of 40+ people 
  • Define and implement roll-out processes, including audit, steering committees, onboarding, training, and coaching structures to ensure a perfect onboarding and full satisfaction of end-users
  • Implement tools & process (steering, project management tools, dashboards) for a continuous improvement of the deployment quality 
  • Work closely with the Hospital Sales and Success teams to ensure successful coordination and handover 
  • Be obsessed by the quality of the experience for all the stakeholders (management, doctors, staff, technical teams, etc.)
  • Define a high standard of deployment quality with measurable KPIs
  • Work closely with our Tech & Product team to improve our current products and build the next generation of products & services 
  • Establish Doctolib as the most relevant Advisor in hospital digitalization and build a team of experts & consultants in the hospital organization 
  • Identify the key challenges of healthcare institutions and define new services & processes to improve organizations
  • Identify potential upsell opportunities

Your skills

  • You have successful experience leading large and dynamic teams
  • You have a proven track record of managing complex project implementation
  • You have strong stakeholder management skills 
  • You are structured, analytical, and data driven 
  • You have excellent communication skills, with the ability to articulate both verbally and in writing a compelling vision
  • You are used to working in an international environment and able to think global / act local
  • You are a great manager with experience in building large teams
  • You recognize yourself in our SCALES values (Service, Care, Act, Learn, Enjoy, Structure)
  • You have an entrepreneurial mindset with the ambition to transform the healthcare sector
  • You are fluent in German & English. French is a plus
  • An understanding of the healthcare industry and a good vision of the future of healthcare is a plus
  • You recognize yourself in our SCALES values (Service, Care, Act, Learn, Enjoy, Structure)
  • You have an entrepreneurial mindset with the ambition to transform the healthcare sector

 

 

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