What we're doing isn't easy. But nothing worth doing ever is.

We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm.

Diligent Robotics is searching for an experienced Network Engineer who can lead networking initiatives and troubleshooting while working on a cross functional engineering and IT team. 

As a network engineer, you'll have responsibility for setting up, developing and maintaining networks within the Diligent Robotics organization. The ideal candidate is self driven, passionate, and has experience offering support to users, who can be operations, robotic software, and hardware engineers, and troubleshoot any problems that arise. They also have a strong track record of designing new networks for both the office network and for customers. This person thrives in a fast paced development environment and has the ability to make rapid decisions. You can deal with ambiguous situations, remove obstacles and implement effective solutions. 

Your aim is to ensure the integrity of high availability network infrastructure to provide maximum performance for your users and Moxi. 

Responsibilities:

  • Establish the networking environment by designing system configuration, directing system installation and defining, documenting, and enforcing system standards
  • Design and implement new solutions and improve resilience of the current environment
  • Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation
  • Undertake data network fault investigations in local and wide area environments using information from multiple sources
  • Secure network systems by establishing and enforcing policies, and defining and monitoring access
  • Support and administer firewall environments in line with IT security policy
  • Report network operational status by gathering and prioritizing information and managing projects
  • Upgrade data network equipment to the latest stable firmware releases
  • Configure routing and switching equipment, hosted IP voice services and firewalls
  • Provide remote support to on-site engineers and end users/customers during installation
  • Provide remote troubleshooting and fault finding if issues occur upon initial installation
  • Undertake capacity management and audit of IP addressing and hosted devices within data centers
  • Conduct network related projects, and when needed, create and manage a project plan for cross functional teams to assist with 
  • Conduct onsite hospital network assessments to assist with new product releases
  • Occasional travel, off-hours, on-call work required
  • Incident, Request, Change, and Problem management
  • Implementing and overseeing High Availability (HA) methodologies & technologies

Qualifications

  • Proven experience and success with LAN, WAN, and WLAN design and implementation.
  • Proven experience with network capacity planning, network security principles, and general network management best practices.  
  • Expert knowledge of core routing and switching design principles, best practices, and related technologies.  
  • Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, VLAN, VPN, and QoS.
  • 5+ years’ experience designing, implementing, managing and supporting enterprise level IP networks that include support of a heterogeneous distributed server computing environment required.  
  • Excellent hardware troubleshooting experience. 
  • Extensive application support experience with network monitoring and analysis software
  • 2+ years experience with supporting, troubleshooting, and monitoring LTE solutions.

 



Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Diligent Robotics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.