About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
Position Overview
Diligent is looking for a talented Junior QA Engineer working on the development and maintenance of Diligent Entities product. This position is a key position to strengthen and speed up our automation efforts to shorten our feedback loops and to enable more frequent, on-demand releasability of our software. This position is an integrated part of a cross functional development team and will work closely with software engineers and QA Analysts in the team.
Key Responsibilities
- Automated testing (using Robot Framework) of our existing test suites and new feature test suites
- Support manual functional, regression and cross-browser exploratory testing on an ad hoc basis
- Understands specifications and is able to draw up test scenarios and create regression test cases in gherkin format
- Responsibility for the test asset library and updates test cases as needed
- Follows best practices for test cases authored by them and for peer review
- Acknowledges code changes and the impact on the application so exploratory testing can be focused and effective in the identification of bugs
- Executes test cases and analyses test results. Interrogating failed scenarios and accurately record defects following them through to resolution
- Static review of the work of others, documenting issues, and providing constructive feedback. This will include a review of user stories, system requirements, and functional test
- Ensure all work is carried out and documented in accordance with required standards, methods and procedures to ensure information retention and re-use. Ensure internal systems are kept up to date at all times with the latest activity
- Plan and control their own workflow to ensure all deadlines are met and manage their own tasks effectively
- Generates test approaches and provides test estimates for work to be completed.
- Attend Daily Scrum, Sprint Planning, Backlog Refinement, and Retrospective Meetings
- Involved in continuous improvement of processes by regularly making improvement recommendations at team retrospectives
- Daily use of JIRA including reviewing tickets, providing estimates for testing effort, and logging time spent
- Responsible for collating release-related testing statistics for their project team
Required Experience/Skills
- Degree, or equivalent, in Computer Science, Mathematics or similar discipline
- Strong working experience of QA, test concepts, best practice, and technology
- 2-3 years of automated testing experience in testing web applications
- Experience of working in an Agile development environment.
- Experience of test management tools (e.g. JIRA, Zephyr)
- Good communication and collaboration skills – able to explain and champion the principles of a quality deliverable
- Be passionate about delivering value to our customers
- Be an active participant in the procedural and social evolution of the QA team; look for opportunities to add value and bringing the project teams closer together
- Be able to think on your feet and handle the pressure of tight deadlines
Preferred Experience/Skills
- ISQTB Foundation Certificate
- Programming experience in Python
- Experience with Robot Framework
- Experience of working in regulated markets
- Understanding of the “Shift Left” principle
- Inquisitive and curious mindset
Diligent offers a strong compensation and comprehensive benefits package, including pension, Group Life Insurance and Income protections, alongside Medical and Dental Insurance.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
