About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
Position Overview:
Diligent is looking for a Software Engineer in Test II to join our Messenger team! Diligent’s Messenger product is our primary messaging solution tailored to be compliant with the highest security standards. Messenger integrates with multiple Diligent products and is key to the overall Modern Governance technology strategy. It is a service-based architecture written primarily in TypeScript with NodeJS (backend services) and Angular (Web-front end). But we have iOS and Android app as well for mobile platforms.
The ideal candidate will have proven ability to apply effective analysis, design, programming, and testing skills to produce and maintain scaled SaaS software solutions. They will be driven, resourceful and not feel intimidated by significant technical challenges. They will want to take ownership of the features they are working on and proactively drive improvements in test design and development and QA practices. They will be working in a Scrum team and with the primary responsibility of owning the QA strategy of the application, creating automated and manual test cases and identifying/reporting defects. They will be working closely with all members of the team to help ensure a high-quality product. They will value team culture and see their success as the team’s success.
Key Responsibilities
- Own the test strategy for Messenger application across platforms (Web, iOS, Android)
- Build test scenarios using requirements and acceptance criteria.
- Create and maintain automated E2E and API test cases.
- Perform manual acceptance testing for user stories within sprints.
- Record detailed test results and collaborate with Agile team members as solutions are developed.
- Report defects and track defects to closure, escalating as appropriate.
- Perform all aspects of test verification, including environment management, functional and regression testing.
- Estimate, prioritize, plan and coordinate testing activities.
Required Experience/Skills
- 3+ years of experience in the field of testing with 3+ years of experience in automation.
- Experience in automating E2E test cases (preferably with Cypress).
- Experience in automating API level tests.
- Experience with JavaScript/TypeScript.
- Practical knowledge of CI tools (Jenkins, k8s, docker).
- Experience in creating and executing manual test cases.
- Excellent communication skills.
- Collaborative and enjoys working in a diverse, agile environment.
Preferred Experience/Skills
- Previous experience within performance testing.
- Experience with AWS.
- Experience in interviewing.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
