About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
Position Overview:
The Director of Software Engineering will oversee large aspects of software engineering activity for Diligent in our new Technology Centre of Excellence. This role will lead teams of highly talented engineers developing the industry leading products which form the Diligent product portfolio and deliver on our ambitions to redefine the way organizations are governed. This role will serve as senior technical authority within the software development team
Key Responsibilities
- Experienced leader with strong strategic capabilities and excellent knowledge in most of technical capabilities related to the area.
- Able to drive technology roadmap and organization development of the area.
- Understands company goals and portfolio strategy and able to communicate and break down those to the area.
- Has excellent customer understanding related to the area, follows latest technology standards and able to identify new strategic opportunities based on that.
- Has solid understanding of financial metrics, able to plan and execute budget targets, including optimal resourcing.
- Create a positive team environment with an open communication culture.
- Create a coaching culture leading by example across teams
Required Experience/Skills
- 10+ years in managing managers experience of phone-based Software Application/Technical Support, supporting end users
- Excellent communication skills with internal stakeholders
- Have a strong analytical ability to resolve technical issues and a deep level of product knowledge
- Advocate for the Voice of the Customer -Make decisions and prioritise workload with the customer in mind
- Represent the Diligent Brand. Attend company meetings and distil information and updates to the wider team
- Be flexible, agile and resilient in the face of a fast-paced environment
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
