About Dialpad

Ai that means business

Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the team

The Telephony Platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products.  On the Telephony Quality team, you play an essential role in testing the complex systems that support our products. We work cross-functionally and across projects, collaborating closely with developers and product managers to positively impact the quality and performance of the platform. 

Your role

Dialpad’s Software Developer In Test is a skilled developer early in their career and passionate about building scalable test frameworks. Someone with excellent written and verbal communication skills, capable of working with a team to found our automation strategy. You will be building and maintaining system-level testing frameworks, including but not limited to API, Load, and functional product testing.  You will lead design decisions and work closely with other senior developers.

This position reports to our Quality Engineering Manager in the USA.

What you’ll do

  • Design and develop flexible test frameworks to increase developer confidence.
  • Lots of test cases and client/service simulation development in Python.
  • Independently analyzing and troubleshooting advanced Python code and microservices.
  • Develop and implement reporting that will contribute to the rapid resolution of failures.
  • Develop and execute load testing against a variety of systems.
  • Participate in software design discussions, reviews, and test strategy sessions.
  • Develop and execute a comprehensive test strategy.
  • Publish and communicate test results and progress.
  • Mentor other engineers and your knowledge of automation and testing best practices.
  • Advocate for doing the right thing even if it’s difficult.

Skills you’ll bring

  • Strong programming experience in any top language, such as Python or Java
  • Strong experience designing and building scalable automation frameworks.
  • Highly organized with excellent written and verbal communication skills. Comfortable communicating cross-functionally and across management levels.
  • Direct experience applying testing methodologies, including regression, integration, load and performance testing.
  • Extensive knowledge of cloud technologies, including the testing of REST services.
  • Strong people skills as you'll work with other teams in different geographies.
  • Relevant experience working with RTP or SIP services is ideal.
  • Familiarity with Google Cloud Platform (GCP) and Virtual Servers
  • Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, and Spectra2 is helpful.


We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work BeautifullyDelight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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