About Dialpad

Ai that means business

Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the team

Dialpad’s QA (Quality Assurance) team is responsible for ensuring the quality of software products and applications. As a Senior SDET you will join us in playing an essential role in testing the complex systems that support our products.  We work cross-functionally and across projects, collaborating closely with developers, designers, and stakeholders to positively impact the quality and performance of the platform to deliver a high-quality, reliable, and user-friendly product to end-users.

Your role

Dialpad’s Software Developer In Test is a skilled developer adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise. You will be building and maintaining system-level test frameworks, including but not limited to API, UI, capacity, and performance tests.  You will lead design decisions and work closely with other senior developers

What you’ll do

  • Design and develop flexible test frameworks to ensure automated coverage of all key user scenarios.
  • Plan, implement functional, regression and end-to-end tests, including at the UI, API and database levels.
  • Setup and execute test automation, derive KPIs and communicate test results.
  • Provide detailed failure analysis that allows for the rapid resolution of product or test code defects.
  • Develop and execute load and performance tests against a variety of product features and microservices.
  • Participate in software design discussions and reviews, helping developers add appropriate test hooks into the product.
  • Develop and execute a comprehensive test strategy.

Develop reliable and maintainable code, while finding creative and scalable solutions to challenging problems.

  • Mentor other engineers while staying on top of test and software development best practices.

What you’ll bring

  • 7+ years of software development experience, preferably building test automation frameworks for SaaS applications.
  • Strong programming experience, preferably in Python or Java or JavaScript.
  • Strong design experience including test plans and product design reviews.

Excellent written and verbal communication skills in English.Comfortable communicating cross-functionally and with other teams in different geographies.

  • Direct experience applying testing methodologies, including regression, integration, load and performance testing.
  • Extensive knowledge of cloud technologies.
  • Experience in setting up CI/CD pipeline with Jenkins and GitHub

Server-side API testing, Integration testing and solid understanding of REST API’s

Technologies we use

  • Google Cloud Platform (GCP) including App Engine (GAE), Kubernetes (GKE, k8s) and Compute Engine (GCE)
  • Python, Vue, git, GitHub, Jira

Dialpad benefits and perks

Benefits and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work BeautifullyDelight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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