As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.

Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

Our Marketing team has an opportunity like no other! With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy. 

The Partner Marketing Team is responsible for supporting go-to-market efforts to and through partner relationships. They help shape strategy, recruit new partners, build a world class partner ecosystem, and  manage the entire lifecycle of partner relationships. Partner Marketing Managers are aligned to our external partners (technology partners, strategic alliances, channel partners, integration partners), internal partners (channel marketing, business development, channel sales), and act as a hub for all marketing activity.

What you will achieve

In your first 30 days: 

  • You’ll work closely with the Director of Strategic Alliances, PMM, and Partner Marketing Manager to get up to speed on partnership launch roadmap and existing co-marketing/co-selling plans and activities
  • You’ll work with PMM, customer marketing, demand gen, and enablement to understand the marketing campaigns and content to leverage into co-selling opportunities 
  • You’ll understand our existing partner ecosystem and be able to identify key areas of growth/focus with our internal stakeholders and external partners 
  • By the end of your first month, you’ll understand our partner roadmap, existing partner ecosystem, and existing campaign activities. You’ll be able to lead the conversation with our external partner marketing counterparts and project manage launch deliverables with other marketing stakeholders. 

In your first 60 days: 

  • You’ll take ownership of the partner launch roadmap and own the project management and execution of marketing deliverables of launches. 
  • You’ll coordinate the planning and execution of supported demand-creation activities and build supporting processes, both partner-led and Dialpad-led
  • You’ll develop strong relationships with key partner managers & key stakeholders
  • You’ll work with internal and external teams on scope of work, project timeline, and resourcing needed for effective execution of partner marketing deliverables 

By 90 days: 

  • You’ll be our go-to expert for all tech partner marketing initiatives and people data related questions, providing support to our broader People initiatives and projects
  • You’ll manage app marketplace growth and recruitment of new users and partners 
  • You’ll set data driven goals and metrics and measure and report on effectiveness of partner marketing programs and activities
  • You’ll support Dialpad’s products, services and ongoing messaging/branding to establish value through the tech partner’s own enablement events and marketing activities

Who you are

  • 3-5+ years of related partner marketing/demand gen experience, preferably with ISV or Tech partners
  • Experience working in early stage programs where processes are loosely defined and constantly being improved
  • Familiarity and experience with B2B omni-channel/demand gen marketing tactics (E.g. social, digital advertising, website, email marketing, content marketing, PR, and events)
  • Experience working with Salesforce
  • Team oriented, creative, adaptable, driven, and attention to detail
  • Data-driven decision maker with experience analyzing and reporting on program results
  • Experience working in high-growth, B2B start-up environments
  • Comfortable working with remote teams located in multiple regions across the globe
  • Excellent written and oral communications
  • Stellar project management skills
  • Experience working in telephony/collaboration space is a plus

Benefits:

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for  medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations  

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.

 

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